Sales Support: Provide administrative support to the sales team, including preparing sales reports, maintaining sales records, and managing customer accounts.
Order Processing: Process sales orders, ensuring accuracy and timely delivery of products/services to customers.Customer Service: Respond to customer inquiries and resolve issues in a professional and timely manner, maintaining high customer satisfaction levels.
CRM Management: Maintain and update the Customer Relationship Management (CRM) system with accurate and current information.
Documentation: Prepare and manage sales documents, contracts, and agreements, ensuring compliance with company policies and procedures.
Coordination: Coordinate with other departments, such as marketing, finance, and logistics, to ensure seamless sales operations.Data Analysis: Assist in analyzing sales data to identify trends, opportunities, and areas for improvement.
Event Support: Assist in organizing and coordinating sales events, trade shows, and other promotional activities.
Miscellaneous Tasks: Perform other administrative duties as assigned by the Sales Manager.
