Responsible for accepting and answering customers product after-sales inquiries, maintaining good communication with customers, and maintaining follow-up on customers product after-sales processing and services
Understand and be proficient in the company's full range of products, and be able to provide effective customer usage guidance and after-sales service;
Responsible for coordinating and communicating with the brand's after-sales center, solving customer after-sales problems, and regularly sending repair products to the brand's after-sales center for repair;
Organize documents related to department work, standardize solutions to common after-sales problems, and handle after-sales data entry in the company system
Job Type: Full-time
Pay: Php18,
00 - Php22,000.00 per month
Benefits:
Employee discount
Opportunities for promotion
Paid training
Schedule:
Day shift
Overtime
Weekends
Supplemental Pay:
13th month salary
Performance bonus
Education:
Senior High School (Preferred)
Experience:
Customer Service Representative: 1 year (Required)
