itm8 Philippines Inc. is a department branch of itm8 A/S, a global IT company that has emerged and grown from an entrepreneurial mindset. It is operating to support thousands of international companies and its offices across the world.
itm8 A/S is the leading Danish provider of IT outsourcing services to the private and public sectors. It is represented in four countries: Sweden, Denmark, the Czech Republic, Germany, and the Philippines with a total of 28 branches and is composed of more than 1700 itm8s.
At itm8, boundaries of IT solutions are expanding with focus on four business-critical areas namely Cloud Services, Digital Transformation, Application Services and Cyber Security.
itm8 Philippines Inc. is looking for individuals to join its powerhouse of IT professionals. The company offers not only boundless opportunities for growth and career advancement but also appealing benefits to its employees and their dependents.
Are you a keen technology geek who is ready to take complex technical issues and is passionate about finding the optimal solution for the customer's entire IT lifecycle Do you thrive in a fast-paced environment and takes pride in delivering best in class customer experience Then, the following job opportunities might be for you. See the job descriptions for full details.
- Position: Network Engineer
- Work Set-up: Work from Home/Remote
Bachelor's degree in Information Technology, Computer Science, Information Systems, or any related field, or relevant work experience.- With good English communication skills.
Has the ability to communicate at all levels.
- Has strong analytical and problem-solving skills.
Preferably with Network related certifications such as CCNA, CCNP, Fortinet, Mikrotik, etc.- Has knowledge or experience on the following network vendors: Cisco Classic / Cisco Meraki / FortiNet.
Has 2 or more years of experience in Network Operations or Network Consultancy.
- Experience on BGP, Unify, HP/Aruba, Network Automation and Python/Ansible is a plus but not required.
Team player and able to work with colleagues across the company.- Willing to work on shifting schedules.
Experienced IT Specialist / Desktop Support/ Technical Support Roles with a minimum of 2 years will be considered and will be trained for the Role.
Responsible for customers network environments across several technologies, both onsite at the customer or at the datacenters and in public cloud.
- Work in a multi-tenant environment solving incidents and service requests within the ITSM tool (Cherwell).
Ensure the delivery of SLA towards the customers.- Respond to incidents and troubleshooting problems in a timely and proactive manner.
Implement changes and handle customer service requests.
- Perform operational acceptance tests and decommissioning.
In-charge of infrastructure maintenance, life cycle management and capacity management.- Build competencies across technologies.
Implement new customer network and configuration.
- Participate in infrastructure related service windows.
Ensure that documentation is current and valid on the assigned primary customers.
Job Types: Full-time, Permanent
Benefits: Staff meals provided
Schedule:
* 8 hour shift
