Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus
Identifies, develops and typically closes new sales opportunities
Creates demand for the organization's products and services by raising their profile with customers
Achieves revenue targets by increasing revenue spend per account
May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies
Responsibilities are within the Account/Relationship Management Function as it relates specifically to telesales.
Other duties maybe assigned
Qualifications:
At least 2 years of Inside Sales/Account Management experience handling existing customer portfolio preferably within a prominent organization where solution and consultative selling approaches were used
Great listener, quick thinker, and the ability to work independently and as a team
Bachelor's degree preferred but not required (for external applicants this is a requirement)
Experience in a corporate / B2B sales environment preferred
Able to effectively communicate (both verbal and written) and influence across global locations and teams, listening and challenging collaboratively
Strong detail orientation with the ability to follow defined processes
Strong time management skills
Enthusiastic and creative with the ability to inspire others and our customers.
Excellent communication skills with a positive attitude and a passion for delivering exceptional customer service.
Good knowledge of Microsoft Office
Experience in handling Salesforce and Evolved Admin tool is a plus
Must be in current role for 1 year
Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 months
Must have a Successful or above rating in the last Enabling Performance cycle
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-
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