Position Overview
As a Business Development Manager, the resource will be responsible for end-to-end account management and solution selling, from generating and qualifying leads to acquisition of new logos or new business from existing customers. She will work closely with presales and delivery teams to ensure understanding of customer challenges, determine business needs and value to adequately craft and submit a proposal that will be technically suitable and commercially viable for a successful engagement. Owning the customer relationship, she needs to strategically build opportunities, open new demand for growth, and collaborate with internal teams to deliver results. This shall include account management responsibilities ensuring compliance to both internal and customer policies and deliverables.
The BDM shall have foundational knowledge and experience in technology and services selling, in the local market preferably in the BFSI sector to enable her to perform efficiently and deliver expectations effectively. She will be representing QualityKiosk as a senior salesperson, with solid background and good customer relationships who can articulate our value proposition and present to the client, with proper support from our presales and delivery teams.
Job Description
- Account coverage of assigned territory in the Philippines, particularly Insurance, Healthcare and other financial institutions
- Achievement of assigned target from existing and new accounts
- Establishing relationships through her network and acquisition of new logos
- Building awareness and establishing credibility for QualityKiosk in the assigned market
- Driving continuous and consistent customer engagement towards building a healthy pipeline in her assigned territory
- Ensuring diligence and responsiveness in performing account management across all accounts
- Collaborating with multiple and cross-functional teams internally in QualityKiosk to ensure customer expectations and commitment are delivered.
- Compliance to company policies, and adherence to sales operational reports, customer requirements and cadence meetings, from presales to collection, payment and contract management.
Accountabilities and Performance Metrics
- Achieves assigned sales quotas and/or acquired new logos.
- Establishes and Maintains relationships with existing and new clients
- Drives and achieves product targets for the assigned customers/channels/partners
- Maintains high customer satisfaction ratings that meet company standards.
- Ensure post-sales closure in contract management, invoicing, payments and collection.
- Adheres to company policies, regular sales pipeline reports, and other organizational requirements
- Completes required training and development objectives within the assigned time frame.
Organizational Alignment
- Reports to the Country Head in the assigned geography
- Works closely and collaboratively with the sales and delivery teams supported.
Qualifications:
- Experience: 8 10 years in B2B selling
- With college degree in IT, Information systems or related course
- Should have IT sales experience in solution selling of software and services
- With experience in handling large enterprise customers, preferably in the banking and financial institutions sector
- Should have conceptual understanding of latest technology trends, including DevOps, AI and Cloud
- Should have good understanding of the strategic selling process and sales management tools used in sales planning and pipeline building such as Salesforce.
- Should have proficient oral and written communication skills, in English language
- Knowledge on insurance and banking domain would be a plus.
