Service Center Management Jobs

Customer Success Lead

Permanent Job

Philippines

4-5 years

customer service Motivating client success Bpo escalations Time Management customer-centric mindset Creative Thinking People Development Account Management Contact Center coaching Organizational Skills Communication Skills

a month ago

Contract Product Operations Lead through Feb 2025| Woodbury Common Premium Outlet

Permanent Job

Philippines ,

Davao

1-3 years

interpreting stocking Warehouse Operations Reviewing Mentoring Retail distribution center business reports logistics Sales Process Implementation Food Safety Inventory Management planning Product Operations Leadership liquor service certification Visual Merchandising business technology metrics

a month ago

Customer Service Engineer

Permanent Job

Philippines ,

Manila

5-7 years

customer service Telecommunications product management Software Engineering Contact Center Professional Services

a month ago

Client Service Officer

Permanent Job

Philippines

0-2 years

customer service business knowledge Microsoft Word Prior Authorization Requests Service Orientation Management medical background insurance verification communication Call Center Databases Windows Application Excel

a month ago

Supervisor, Credit & Collections

Permanent Job

Philippines

0-2 years

customer service processes Credit Insurance home office Policies shared service center Sales technical upgrades Hr Administration team meeting calendar Compliance Management holidays portfolio Systems Collections Procedures order releases credit limits Reporting Credit Dso AR

a month ago

M365 Infra SME/L3 Engineer

Permanent Job

Taguig ,

Philippines

0-2 years

Bittitan Quest-on-Demand dial plan Files instant messaging Copy M365 Tenant Task automation through PS scripts Monitoring Reporting M365 Security Term Store Security events on-prem Designing Compliance One Drive For Business administration Organizational profiles Collaboration Messaging Online Microsoft 365 security Secure Store phone numbers Evergreen releases Provision the folders Call Park policy deletion ITSM tools Sway live events Stream Conditional Access Policies configuration Knowledge Articles Sops onenote External sharing Visio Online MS Project Implementatng MS Teams Collaboration managing Objects Analysis Secure Score services Planning EndPoint Manager DLP administration Advanced threat protection configuration Data and Information protection Smart trouble shooting skill Define policies Implementation of On-prem workload to M365 cloud Message Center direct routing MS Teams SBC Creation Business connectivity services lifecycle management movement Froms M365 Application Management Presentation Governance collaboration workload Delegation Multi factor authentication Compliances platform Governance permission preview features DirSync issue Troubleshooting Planner Preparation To Do Identity Protection Service Health Skysync call Queue SharePoint Online Administration OneDrive sync client management Service Management Sharing ODfB Search Calling Policy Access Control New workload testing SharePoing Admin communication articulation skill Restoration M365 Advance Threat Protection application administration Voicemail Site collection Dashboard monitoring AIP Forwarding simultenious ringing Guest access Channels Access management Access delegation multiple tenants Enterprise Mobility Azure Ad Itil Process Status Reporting Yammer Major Incident Management Alerts Patch Configuration Archival Solution Architect Intune configuration management Servicenow Migration SLA Powershell Scripting Data Loss Prevention Testing Problem Management Azure

a month ago

Workforce Management Manager

Permanent Job

Philippines ,

Manila

3-5 years

customer service Charts Independent Time Management Multitasking Forecasting oral/written communication fast-paced environment Analysis Problem Solving Contact Center correlations Graphs Critical Thinking Negotiation Collaboration initiatives Organizational Skills Wfm Reporting

a month ago

Customer Service Engineer

Permanent Job

Philippines ,

Manila

5-7 years

customer service Telecommunications product management Software Engineering Contact Center Professional Services

a month ago

Call Center Manager (Night Shift)

Permanent Job

Philippines

5-10 years

customer service Call Center management systems Call Center Technology Organizational Skills performance goals Verbal Communication Skills Business Operations

a month ago

E-Commerce - Oncall Service SME (US Market)

Permanent Job

Taguig ,

Philippines

3-5 years

customer service call center operations Data Analysis Pr SOP design reporting management Business Analysis chatbot optimisation Crisis Management

a month ago

Oncall Service SME

Permanent Job

Taguig ,

Philippines

3-5 years

customer service call center operations Data Analysis Business Analysis Crisis Management

a month ago

Content Moderator - Tagalog (Feature)

Permanent Job

Philippines

0-2 years

Bpo Internet Laws Customer Service Legal Compliance Resilience Security English Content Management cultural sensitivity Call Center Tagalog Short Video Platforms Content Moderation Communication online content

a month ago

Customer Service Manager - Taguig (BGC

Permanent Job

Taguig ,

Philippines

3-5 years

customer service Contact Center Management technical support Operational Efficiency customer feedback Training communication quality assurance

a month ago

Service Center Supervisor Taguig

Permanent Job

Taguig ,

Philippines

3-5 years

Data Analysis mobile & laptop accessories & spare parts customer service improvement Mobile recommendation sales background Training timeline closure operations system DTI cases KPI Management IT accessories service center operations audit corrective action plan Communication Skills Service Sales Laptop

a month ago

Team Lead - BPO

Permanent Job

Philippines ,

Cebu City

2-3 years

customer service Call Center Team Management analytical Regulatory Time Management Adaptability Interpersonal Problem-solving Organisational Compliance Leadership communication Performance quality assurance

a month ago

Customer Service Representative|EDSA GREENFIELD

Permanent Job

Philippines

1-3 years

customer service Active Listening Call Center phone contact handling Time Management multi-tasking Customer Support

a month ago

Operations Manager

Permanent Job

Philippines

2-5 years

customer service Data Analysis Call Center Health system audits Policies Human Resource performance reviews Capacity Planning Security Leadership Procedures best practices Safety Customer Issues cost management coaching Compensation Resource Planning Quality quality assurance

a month ago

ADMINISTRATIVE SPECIALIST - WFH

Permanent Job

Philippines ,

Quezon City

0-2 years

customer service Preparation Call Center event planning Document Management accounting presentation creation editing expense reports Sales Marketing Administrative Support Business Communications outlook calendar management Scheduling travel coordination Data Entry Processing report generating

a month ago

Customer Success Lead | On-Site Setup | Night Shift | HMO on Day 1

Permanent Job

Philippines

4-5 years

customer service client success people-development skills Time Management customer-centric mindset Organizational Skills Account Management Communication Skills Contact Center BPO industry

a month ago

RTR Intercompany Analyst

Permanent Job

Taguig ,

Philippines

2-4 years

Intercompany Financial Service Team Management Documentation accounting Reconciliation process improvement Tax standardisation Us Gaap shared service center Stakeholder Management Continuous Improvement SAP Erp

a month ago

Workforce Real Time Analyst RTA

Permanent Job

Taguig ,

Philippines

1-3 years

customer service skilling back performance forecasted staffing requirements Education professional vocabulary Call Center service level deviations real time analyst workforce management Sales Analyzing competitive pay incentives Leadership Taguig City intraday forecasting tools Computer Skills Communication Skills Email performance bonus NBI Clearance PhilHealth volume service objectives schedule adherence phone background check SSS Chat exception requests relocate PAG-IBIG workload distribution Tin team member performance Attendance commute

a month ago

Account Coordinator

Permanent Job

Philippines

2-4 years

Computer Maintenance Management System Call Center Customer Service Live Chat Microsoft Office Suite

a month ago

People Services, Team Lead

Permanent Job

Philippines ,

Manila

2-4 years

Talent Acquisition Email standardization simplification Document Management Global Mobility Service Center technologies Analytical Skills work instructions ticket management elimination Knowledge Management Organizational Skills communication quality controls Onboarding Talent Org Development processes automation Migration

a month ago

Quality Analyst (Authorization)

Permanent Job

Philippines

2-4 years

customer service Insurance ICD-10 UB92s Call Center practice management systems Cpt Training Software Healthcare outbound transaction AR process (Payers) authorizations/ referrals Analytical Skills Collections training new users EPIC PB Organizational Skills Communication Skills denied claims HCFAs Hcpcs Compliance Physician/Professional Billing ICD-9 Computer Applications DRGs appeals process EOBs ALLSCRIPTS Excel Cerner

5 months ago

Team Leader

Permanent Job

Philippines ,

Central Luzon

0-2 years

Customer Care Diversity and inclusion Valor Intelligent Processing (VIP Collections recruitment MarchEast Leadership Gravis Marketing Professional Growth customer experience provider drug screening Benefits Vinculum industry trends equal opportunity work environment EastWest BPO GravisApps TeleTechnology MCI Federal Services (MFS Staff mid-market Training collaborative work environment Hiring MarketForce Sales application software development digital experience provider performance insights Managed Services Federal & enterprise partners training programs sales processes analytical mindset Software Compensation account receivables management technology services social and recreational programs Discipline MCI BPOaaS Interpersonal Abilities contact center customer services BYC Aqua The Sydney Call Center promotion Retention CRM Business Process Outsourcing OnBrand24 Claims Processing performance reports customer care best practices Senior Management North American client partners communication customer service dynamics Hosting People Management data-driven decisions MCI BPO Mass Markets background/security investigation Staff Augmentation It Services

3 months ago

Home

service center management Jobs

Top Industry

Job Category

Service Center Management Jobs

Customer Success Lead

Contract Product Operations Lead through Feb 2025| Woodbury Common Premium Outlet

Customer Service Engineer

Client Service Officer

Supervisor, Credit & Collections

M365 Infra SME/L3 Engineer

Workforce Management Manager

Customer Service Engineer

Call Center Manager (Night Shift)

E-Commerce - Oncall Service SME (US Market)

Oncall Service SME

Content Moderator - Tagalog (Feature)

Customer Service Manager - Taguig (BGC

Service Center Supervisor Taguig

Team Lead - BPO

Customer Service Representative|EDSA GREENFIELD

Operations Manager

ADMINISTRATIVE SPECIALIST - WFH

Customer Success Lead | On-Site Setup | Night Shift | HMO on Day 1

RTR Intercompany Analyst

Workforce Real Time Analyst RTA

Account Coordinator

People Services, Team Lead

Quality Analyst (Authorization)

Team Leader