Productivity Jobs in Makati City

Workforce Real Time Associate

Permanent Job

Philippines ,

Quezon City

0-2 years

staff forecast call routing effectiveness eWFM reduced costs historical trend data workforce processes Procedures VTO planning workforce management technologies Business Planning seasonal factors Productivity process enhancements Scheduling multi-skill training regulations budgeting short-term forecasting workforce policies long-term forecasting holiday factors Accuracy workforce policy employee satisfaction overtime job duties shrinkage client service objectives call volume AHT impacts Forecasting Customer Satisfaction

5 months ago

Workforce Real Time Associate

Permanent Job

Philippines ,

Quezon City

0-2 years

short-term forecasting long-term forecasting AHT impacts call volume process enhancements Accuracy workforce policies VTO planning Productivity Customer Satisfaction Procedures Scheduling multi-skill training costs workforce processes job duties Forecasting budgeting staff forecast Business Planning regulations historical trend data eWFM seasonal factors workforce policy holiday factors overtime workforce management technologies client service objectives shrinkage call routing effectiveness employee satisfaction

5 months ago

IT Security Administrator

Permanent Job

Philippines ,

Quezon City

2-4 years

Cybersecurity Operations ISO27001/2 solutioning build implementation intrusion detection Device Control EDR 0365 COBIT5 monitoring applications business applications deployment experience Patching Systems Microsoft Office productivity tools solution proof-of-concept Operating Systems security hardening Risk Analysis threat/vulnerability management AV Scanning Tools nist Cybersecurity Project execution Cloud Technologies Siem Malware virtualization Information Technology Itil Network Architecture Isms IT Security Waf

4 months ago