Cx Operations Manager Jobs

Operations Manager

Permanent Job

Taguig ,

Philippines

3-5 years

5+ years as a CX Operations Manager or equivalent 3+ years successfully managing teams of up to 30+ associates and mentoring 3-5 frontline team supervisors Experience overseeing seasonal hiring Training Staffing and quality control programs

3 days ago

Program Manager, CX BPO Partner Operations

Permanent Job

Philippines ,

Manila

0-2 years

vendor management international travel Interpersonal Skills fast-paced environment Adaptability Multiple Projects Contracts Flexibility Responsibilities decision-making financial agreements performance data improvements communication

5 months ago

Operations Manager

Permanent Job

Metro ,

Metro Manila / NCR ,

Philippines ,

Manila

3-5 years

Operations Manager CX Program Manager zendesk data Omnichannel contact center Training escalation priority Staffing service-level agreements contact mitigation Optimization CRM management Shifts contact center best practices Email seasonal hiring partner program Documentation TalkDesk process improvement Virtual team leadership high consumer demand periods phone Chat master schedules Gsuite applications issue triage quality control programs seasonality KB implementation Shopify routing Reports

5 months ago

Operations Manager

Permanent Job

Philippines ,

Manila

3-5 years

Operations Manager CX Program Manager zendesk data escalation priority Staffing Contact Center CRM management omnichannel contact center Email seasonal hiring partner program Documentation TalkDesk process improvement phone Chat Gsuite applications issue triage quality control programs KB implementation Shopify routing Reports

5 months ago

Director of Operations

Permanent Job

Philippines ,

Manila

2-50 years

customer service CX Program Manager Relationship Building Hiring Training Organizational Development BPO financial models Leadership zendesk communication Reporting risk management Data Analysis Mentoring Strategic Planning operations management Team Building cross-functional collaboration program management compliance reviews Customer Experience google suite Professional Services quality assurance

4 months ago

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cx operations manager Jobs

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Cx Operations Manager Jobs

Operations Manager

Program Manager, CX BPO Partner Operations

Operations Manager

Operations Manager

Director of Operations