Acd Jobs

Online Booking Associate - CSR

Permanent Job

Philippines ,

Antipolo

0-2 years

English Communication Skills Customer Service Customer Complaints Product Knowledge Product Information Order Processing

a month ago

Real Time Analyst

Permanent Job

Philippines ,

Central Visayas

0-3 years

Avaya CMS Supervisor Ms Office Applications FTE projection Workforce Management ACD reporting tool KPI calculation

19 days ago

Helpdesk Technical Team Lead

Permanent Job

Philippines ,

Cebu City

1-3 years

customer support software analytical and reporting skills ACD design help desk ticketing systems ITSM Platform VoIP ITIL certification Software IT systems Hardware

a month ago

ASSOCIATE, INTRADAY

Permanent Job

Philippines ,

Manila

3-5 years

Avaya CMS Supervisor segment descriptions FTE projection ACD reporting tool WFM Tools Ms Excel Ms Office

a month ago

Team Leader /SME/Team Manager (Healthcare)

Permanent Job

Philippines

1-2 years

ACD analytical Motivation Healthcare Problem Solving Presentation Critical Thinking planning Management Leadership communication crm Reporting Ehr

a month ago

Professional Services Contact Center Engineer

Permanent Job

Philippines

2-4 years

Dialer Lead Management IVR/VRU InContact Studio velocify Wfm contact centre Salesforce ACD Central functionality Unified Comms VoIP Call Center rightnow hosted solutions CRM Html Scripting Networking internet technology Netsuite Java Siebel Saas Pbx Cti Api

a month ago

Global Designated Support Engineer

Permanent Job

Philippines ,

Manila

3-5 years

Telecommunications VOIP telephony ACD administration Chrome Development Tools SIP contact center software Saas Computer Networking Vpns Firewalls Proxies programming Scripting

a month ago

Global Designated Support Engineer

Permanent Job

Philippines ,

Manila

3-5 years

Telecommunications Product Management analytical VOIP Executive/Senior Management telephony ACD administration Chrome Development Tools Problem-solving r&d SIP escalated customer problems communication contact center software Professional Services Saas Computer Networking Vpns Firewalls Qa Proxies programming Scripting

a month ago

Real Time Analyst

Permanent Job

Philippines ,

Cebu City

1-3 years

Queue Management CentreVu real-time data analysis Baleen Ms Word staffing projections BluePumpkin ACD / PABX Scheduling Nice IEX metrics monitoring Verint Excel

a month ago

UCaaS Analyst

Permanent Job

Philippines ,

Manila

3-5 years

Project Management Communications Analytics Troubleshooting API Integrations Written VoIP ACD Documentation Verbal Problem Solving Presentation customer service Time Management Pbx C# Java Ivr Workflow Json Cti

a month ago

Workforce Real Time Analyst (For Pooling)

Permanent Job

Taguig ,

Philippines

1-2 years

capabilities Queue Management Symposium contact center methodologies scheduling systems inbound/outbound processes ACD switches MIS Tools process requirements MS Access avaya cms Tableue multi-channel Verint Ms Office Cognos

4 months ago

Partner Program Manager

Permanent Job

Philippines ,

Manila

6-8 years

Analytics ACD WFM/QM CRM telecommunications infrastructure Integrations

5 months ago

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Acd Jobs

Online Booking Associate - CSR

Real Time Analyst

Helpdesk Technical Team Lead

ASSOCIATE, INTRADAY

Team Leader /SME/Team Manager (Healthcare)

Professional Services Contact Center Engineer

Global Designated Support Engineer

Global Designated Support Engineer

Real Time Analyst

UCaaS Analyst

Workforce Real Time Analyst (For Pooling)

Partner Program Manager