Your New Career is waiting at TTEC Novaliches as CSR!

TTEC Customer Care Management Philippines Inc

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Posted 39 minutes ago
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1-1 Years

PHP 228,000 - 288,000 per month

Quezon City

ITES/BPO/Call Center

Job Description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Senior Customer Service Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 5pm. You may visit TTEC Novaliches office at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City.

What You'll be Doing
Do you have a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers experience being just average or an exceptional one. Your experience in the industry is valued here.

During a Typical Day, You'll

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

8 months customer service experience if you are a Bachelor's degree holder
1 year customer service experience if you've completed Senior High School or 2 years in college
Recognize, apply and explain your product or service knowledge
Computer experience

What You Can Expect

Get Php 20,000* Retention Bonus (*terms & conditions apply)
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/phl/ for more information.

Education

School Certificate / N or O-Level

More Info

Role:Customer Service Executive (Voice)

Industry:ITES /BPO /Call Center

Function:Customer Service/Call Centre/BPO

Job Type:Permanent Job

Skills Required

Customer Support

Customer Service

Customer Support Executive

Customer Care Executive

Customer Care

Date Posted: 15/05/2024

Job ID: 79355639

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About Company

TTEC Customer Care Management Philippines Inc

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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