Taguig - National Capital Region - Philippines
About
CBRE Group, Inc. is a global leader in real estate services, managing commercial properties and investments across more than 100 countries. We provide a broad range of integrated services, including facilities, transaction, and project management. At CBRE, we believe in empowering our employees to drive their success and build a rewarding career. Join us and be a part of a team that's shaping the future of the real estate industry.
The Client
The Client is a globally recognized financial corporation, renowned for its wide range of credit card, charge card, and traveler's cheque services. Committed to excellent customer service and innovative financial solutions, it boasts a rich history of enriching lives and businesses since 1850.
Job Summary
The Workplace Experience Coordinator is responsible for managing and enhancing the overall workplace experience for employees. Their duties include coordinating workplace services, facilitating employee engagement activities, managing workspace logistics, and ensuring the implementation of health and safety protocols. They also handle guest relations, assist with event planning, and handle special projects to improve the overall employee experience.
Essential Duties & Responsibilities
- Coordinate and manage hospitality services within a corporate setting.
- Act as a liaison between different departments, ensuring smooth communication and collaboration.
- Provide high-level concierge services, including handling VIP personnel and managing their requirements.
- Manage reception services, ensuring a welcoming and efficient environment for visitors and employees.
- Oversee the arrival of vendors and guests, ensuring their needs are promptly and effectively met.
- Coordinate concerns and issues to other Facility Management (FM) teams for prompt resolution.
- Ensure that all hospitality services adhere to company policies and standards.
- Assist with event planning and coordination within the corporate setting.
- Maintain a high level of professionalism and confidentiality, particularly when dealing with VIP personnel.
- Handle any other duties and responsibilities as designated by the management.
Requirements
- Preferably a graduate of Tourism or Hospitality Management and/or related courses.
- 2-3 of experience in the hospitality or front office management industry.
- Fluent in both oral and written English and Filipino.
- Ability to think quickly and critically to be able to make decisions.
- Pleasant and open personality.
- Experience in managing events and use of creative tools (e.g., Canva, Photoshop, etc.) is a plus.
- A knack for innovation and technology.
- Proficient in MS Office Suite including Excel, Word, Outlook, and PowerPoint.
What We Offer
Join CBRE, the world's largest commercial real estate services company! Get to enjoy a nice office within the heart of BGC, Taguig with exciting amenities available to all employees. Be part of a diverse team that's not only passionate about real estate but also committed to empowering our employees to shape their own success stories.
Our work environment is dynamic, innovative, and constantly evolving, making every day a thrilling adventure. If you're looking to push boundaries, collaborate with the best in the industry and leave your mark in the real estate world, CBRE is the perfect place for you. Let's build a better future together at CBRE!
Service line: GWS Segment
