Workload Automation Specialist

Are you looking for a supportive and collaborative workplace with great benefits, strong culture, and clear career development You've come to the right place.

Why choose Manulife

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Work Arrangement: Hybrid (3x a week onsite)

Schedule: Rotating

Job Summary

GWAM Systems and Platform Services organization is seeking a self-motivated Workload Automation Specialist, who is obsessed with delivering value, is forward-thinking, and improves business process using automation tools.

Have the skills and experience for the job Learn more about it below!

Responsibilities

• Create batch using Broadcom (CA) ESP dSeries Workload Automation
• Automate existing processes using enterprise batch scheduling tool (CA WLA) and Microsoft's Power Platform; Power BI, Power Automate, and Power Apps
• Create and maintain the standards and guidelines framework
• Collaborate with geographically and culturally diverse cross-functional teams in supporting operational activities and initiatives
• Manage conflicting priorities, and negotiate realistic delivery times requiring minimum supervision
• Create and design batch workflows using the scheduling tool features and best practices
• Ensure a smooth support transition throughout testing environments and into production

Qualifications

• Experience with workflow design and batch processing using Broadcom (CA) ESP dSeries Workload Automation or equivalent scheduling tools such as Control-M
• Former Technical Software Analyst, IT Support Analyst, Application Support, Application Operations, Batch Specialist, or relevant experience
• Demonstrates strong oral and written communication skills
• Can work the night shift
• Can demonstrate a critical thinking process, is innovative
• Excels at organization, planning and time management skills
• Independently gather requirements and manage road bumps along the way
• Ability to adapt quickly and easily to changes
• Ability to work independently or in a team environment on larger projects
• Knowledge of - Java Script
• Knowledge of SQL Queries
• Knowledge of SFTP
• Knowledge of Power Platform preferably Power Apps, Power Automate and Power BI
• Servers/network - standard knowledge
• Well versed in ITIL, SDLC and Compliance

Join our global network of industry experts! Apply today.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [Confidential Information].

Working Arrangement

Hybrid