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RSD Human Resource Management Consultancy

Workforce Supervisor (BPO)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

We are seeking a detail-oriented and proactive Workforce Supervisor to oversee the scheduling and daily operations of our workforce. The Workforce Supervisor will be responsible for managing staffing levels, optimizing workforce efficiency, and ensuring the timely and accurate delivery of services. This role requires strong analytical skills, excellent communication abilities, and the ability to thrive in a fast-paced environment.

Qualifcations:


- Bachelor's degree (BA/BS) from a four (4) year college or university or equivalent combination of education and experience is required.
- Minimum of 2 years experience in Workforce specifically as capacity planning, forecasting, long-termn planning and client interaction.
- Tools Nice IEX, eWFM

Job Type: Full-time

Pay: Php50,
  • 00 - Php55,000.00 per month

    Benefits:
  • Paid training
Schedule:
  • 8 hour shift


Experience:

* Workforce Supervisor: 1 year (Preferred)

More Info

Industry:Other

Function:Workforce Management

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97782775

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Last Updated: 21-11-2024 08:55:25 PM
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