Workday HCM Analyst

Role: Workday HCM Analyst

Location: Taguig City, Metro Manila

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we're one of the leading global Cyber Security and Risk Mitigation business

https://www.nccgroup.com/uk/

The Opportunity:

The HCM Analyst is a core member of the GTS team reporting into the Workday Product Manager.

Part of a team of Workday Specialists, the role is fundamental to supporting and advancing NCC usage of the core Human Capital Management system (Workday). The HCM Analyst serves as an HR Technology point of contact for HR functional areas and assists HR to identify, plan and implement systems and process improvements. The role will involve implementation, configuration, and support of Workday applications.

The successful candidate will ideally have the experience in gathering requirements, designing, delivering, and supporting business transformation using Workday in at least 2 areas covering HCM, Reporting & Analytics, Compensation, Talent and Performance, Absence Management, Recruit, Help, Time Tracking and/or Security.

Key responsibilities

• Provide BAU support to global business users and HR to include: troubleshooting system issues, defect resolution, assisting with ad-hoc reporting requests, and supporting with annual HR core Workday related processes.
• Take ownership of queries and actively manage these, focused on the user & customer experience, whilst ensuring that advice adheres to policies and procedures.
• Demonstrate an understanding in the various Workday modules, including configuration, testing, and implementation for HCM, Reporting & Analytics, Compensation, Talent and Performance, Absence Management, Time Tracking, Recruit, Help and Security.
• Gather & understand business requirements. Support with recommended solution(s)
• When required work with project managers, HR business partners and quality assurance staff to ensure that they fully understand the requirements, which includes reviewing Business Requirements, solution designs and testing documentation.
• Configure changes and updates to existing Workday modules, managing, and promoting the changes through the appropriate NCC software development cycle and change processes.
• Support the delivery of key projects, including Workday module enhancements, other HR system implementations/changes and customer service delivery improvements.
• Prepare and run data uploads into Workday using appropriate EIB templates.
• Develop and implement scalable, flexible solutions and requirements that are extensible to future business needs.
• Look to ensure the users takes advantage of Workday best practices when required
• Partner with GTS resources to test, document, maintain, and support Workday solutions and share data with other applications when required
• Work closely with NCC's Workday Partner for AMS, enhancements and releases. Helping to prioritise, test and validate business requirements
• Ensure all processes documentation and learning materials and FAQs are kept up to date.
• Conduct regular self-learning using existing materials available via Workday Community and other available channels.
• Actively take part and demonstrate ownership in other HR-wide team initiatives as they arise.

Requirements

• Workday HCM Fundamentals certification is a minimum requirement
• Experience working in a multi-national technology organisation
• Demonstrated experience/maturity to handle confidential and sensitive information
• Proficient in Microsoft Excel, including the ability to develop complex reports using functions, formulas, and/or macros.
• Knowledge of HR systems reporting, HR process, and project management experience.
• HR experience, and a basic understanding of HR policy and procedures.

Behaviours

• Good analytical and problem-solving skills and attention to detail
• Good attention to detail and accuracy.
• Have the ability to react quickly to changing priorities in a fast paced environment
• Ability to work well in a team and to work on own initiative.
• Cooperative and willing to assist others.
• Strong understanding and respect for confidentiality.
• A team player with the aptitude to work independently as well as cross-functionally
• Have a proactive approach to delivering excellent customer service to all internal and external customers.
• Shows awareness of goals and standards. Follows through to ensure that quality and productivity standards are met.
• Speaks clearly, fluently and in a compelling manner to both individuals and groups.
• Writes in a clear and concise manner, using appropriate grammar, style and language for the reader.

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now had offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate we work together, we are brilliantly creative, and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email [Confidential Information]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.