Co-Work Space Manager Create a friendly environment to facilitate high member satisfaction.
- Seek out information about the business and personal objectives of tenant organizations and their individual members.
Be knowledgeable about space's membership contracts and guidelines and local laws that manage the work environment. Explain these policies to members, as necessary.
Outreach to prospects via phone, email and attend meetings in person or via video link.- Use HubSpot as the central source of tracking sales activities, always keep that up to date.
Support linked in and other marketing activities for Flat Planet, Workspace and On Demand.
- With the owners, be responsible for setting and achieving sales objectives, occupancy rates, and pricing.
Conduct tours for prospective members.- Engage and attend relevant events to target potential members of the community.
Ensure that new members will fit with culture dynamics and mission.
- Maintain a positive relationship with key vendors.
Wear suitable professional business attire at all times.
- Facilities and Space Management
Manage all building operations to the satisfaction of members- Keep members aware of facilities issues that may impact them
Utilize a variety of coworking software applications to manage the space and membership
- Make recommendations to the owners about new features or perks that will entice members
- To attend to any ad hoc tasks that may assign from time to time.
Proven work experience as a community manager- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Excellent verbal communication skills
Excellent writing skills- Hands on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics.
- Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask.- BSc degree in Marketing or relevant field
Job Types: Full-time, Permanent
Benefits: Company events
Schedule:
Day shift Monday to Friday
Supplemental Pay:
Commission pay
Overtime pay
