Why N-able
IT doesn't get better than this! N-able isn't just another software company we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!
The Webinar Campaign Operations Specialist is responsible for end to end management of webinars across all products including build ing webinar programs in GoToWebinar (or similar web conferencing platform), building programs for webinar in Marketo, populating copy in email templates and landing pages in CMS to drive registration , running of live webinars, posting of recorded sessions for always on content, ensuring hand raisers are followed up, and any post webinar emails are sent to attendees or no show registrants .
What You'll Do
- Assisting in planning, creating, and management of webinar calendar to resolve any scheduling conflicts or overlaps in audiences
- Building of webinars in GoToWebinar , Wistia (or similar web conferencing platform) after receiving request from marketing managers
- Utilize copy provided by requestor to build p romotional emails for webinars , create landing pages with forms on n-able.com
- Basic reporting on number of registrants per webinar , attendance rate, participation rate during live webinars and webinar program overall
- Host practice runs with speakers, during live webinars manage recording, slide deck transitions, and interactive components such as polls, Q&A , exit survey, and hand raiser functionality
- Coordinate with production team to get recordings of webinars edited, uploaded to n- able.com and sent out to attendees or no show registrants through email
- Ensure that any hand raisers from webinars are processed for sales or support follow up
- Management of on-demand webinars including conversion after live webinars, Marketo program updates , reporting on monthly performance, recommendation when on-demand webinars should be replaced or archived from website
What You'll Bring
- Direct experience with Marketo enterprise-level marketing automation (or similar MAP) and Salesforce a must (or similar CRM)
- Experience creating assets in WordPress (or similar web content management system)
- Knowledge of HTML or other development languages is a plus
- Strong understanding of smart lists, smart campaigns, email programs, engagement programs, segmentation, dynamic content, and webinar best practices
- Strong understanding of modern marketing best practices, tools, technologies, and KPIs
- Working knowledge of the different types of live and hosted webinar campaigns
- Ability to manage project communications within a ticket management system
- Ability to work within an agile environment and collaborate online with cross-functional and cross-departmental teams on a worldwide scope
- 2+ years experience with marketing automation , virtual event management platform, and email marketing
- Strong attention to detail, validation, and summarized reporting abilities
Purple Perks
- Medical and dental insurance
- Generous PTO and observed holidays
- 2 Paid VoluNteer Days per year
- Employee Stock Purchase Program
- Pension with company-contribution
- Weekly lunch allowance, Monthly grab & go onsite pantry allowance
- Monthly internet allowance
- De Minimis - monthly allowance
- FuN-raising opportunities as part of our giving program
- N-ablite Learning custom learning experience as part of our investment in you
- The Way We Work our hybrid working model based on trust and flexibility
About N-able
At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablitesa global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.
