Warehouse Associate

The Warehouse Associate will be responsible for managing the flow of returned products efficiently and cost-effectively. This role requires meticulous attention to detail, strong organizational skills, and the ability to coordinate with various departments and customers to ensure timely processing and disposition of returned items.

• Essential Duties and Responsibilities

Receipt and Inspection: Receive returned products, conduct thorough inspections to determine condition and eligibility for resale, disposal or donation, and document findings accurately.

• Inventory Management: Maintain accurate records of returned inventory, including tracking quantities, locations, and disposition status.

Data Analysis: Analyze reverse logistics data to identify trends, patterns, and opportunities for process improvement, cost reduction, and customer satisfaction enhancement.

• Customer Support: Respond to inquiries from customers regarding returns in a timely and professional manner, striving to achieve high levels of customer satisfaction.

Compliance: Ensure compliance with relevant regulations and industry standards governing reverse logistics processes, including product safety, environmental regulations, and data privacy laws.

• Continuous Improvement: Proactively identify areas for optimization within the reverse logistics process and propose and implement solutions to enhance efficiency and effectiveness.

Documentation: Maintain comprehensive documentation of reverse logistics processes, procedures, and performance metrics.

• Qualifications

Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field (or equivalent work experience).

• Proven experience in reverse logistics, inventory management, or a related field.

Strong analytical skills and proficiency in data analysis tools and techniques.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and communicate complex information clearly and concisely.

Detail-oriented mindset with a focus on accuracy and precision.

• Proficiency in Microsoft Office Suite and experience with inventory management software or ERP systems preferred.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Company events

Discounted lunch

• Employee discount

Health insurance

• Life insurance

Schedule:

• 10 hour shift

Supplemental pay types:

• 13th month salary

Overtime pay

• Performance bonus

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Education:

* Bachelor's (Preferred)