Voice Transcriber

I. JOB SUMMARY

Under the direct supervision of the Line Leader.

Performs duties depending on the company and industry they work in.

Ensures to manage quality production of all handled projects and to meet the highest level of required quality rate set by clients.

• II. DUTIES & RESPONSIBILITIES

Listens, analyzes, inputs/transcribes, and verifies the data in accordance with the project requirement.

Ensures that the data input are accurate.

Submits query to Line Leader for transcription confirmation i.e. escalates project and non-related matters to the immediate superior when it requires decision-making (ex. If the audio files are incomplete.

Ensures compliance in meeting the Attendance, Quality, and Productivity targets set by the company.

Ensures compliance with the shift schedule assigned to him/her.

Ensures compliance with the rules and regulation and company code of discipline when inside the company premises.

Ensures compliance with the client requirements, guidelines, and special instructions.

Monitors their quality. Making sure that there would be no missing transcriptions and no major feedback.

Be flexible if there would be any additional work or special project that may be assigned to VTT.

• III. QUALIFICATIONS:

Graduate of any related business course.

1 year or more of relevant and related experience in BPO industry is an advantage.

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Job Type: Full-time

Benefits:

• Company events

Health insurance

• Life insurance

Schedule:

• 10 hour shift

8 hour shift

• Day shift

Holidays

• Monday to Friday

Weekends

Supplemental Pay:

* 13th month salary