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Quess Philippines Corp

Voice Engineer

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  • Posted 15 days ago
  • Over 100 applicants
4-10 Years

Software Engineering,

Software

Job Description

Full time Contract: Initial 1 year and open for renewal (depending on the project and performance) with full mandated benefits

Shift: 4pm to 2am

Work set-up: Hybrid, 2x (twice) a month RTO/onsite

Work location: BGC, Taguig

Job details:

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have Skills :

  • Enterprise IP Telephony, English, Microsoft Teams
  • Good knowledge of MS Teams
  • Should have good experience of working on IP telephony solutions
  • Should have fair understanding of Network basics, additional certifications in network stream would be beneficiary
  • Working knowledge of Networking products, and protocols
  • Experience in supporting, trouble shooting and administering of the Voice products, devices, and technologies

Job Requirements :

  • Enable users for Microsoft Teams Phone
  • Enable users for Direct Routing
  • Enable per-user calling features
  • Plan and design a Microsoft Teams PSTN solution
  • Configure Phone policies
  • Configure auto attendants and call queues
  • Design network infrastructure for optimal Microsoft Teams Phone performance
  • Extend a Direct Routing infrastructure
  • Monitor Microsoft Teams Phone
  • Monitor and troubleshoot Microsoft Teams clients and devices
  • Troubleshoot Direct Routing connectivity

Diploma, Bachelors/ Degree

Skills Required

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Date Posted: 25/10/2024

Job ID: 97839591

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About Company

Overview
Established in 2007 and headquartered in Bengaluru, Quess is one of India’s largest private-sector employers and integrated business service providers.
The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees.

We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc.

Our business strategy is aligned with our goal of creating a more productive workforce. It includes training and skill development initiatives for better employability, helping job seekers find job opportunities easily, digitising workflows, and providing social security benefits to a wider employable population.

Quess has been certified ‘Great Place to Work’ thrice in a row in recognition of its culture that supports diversity, equal opportunity, and collaboration.
Learn more about how we drive productivity and achieve success for our clients: https://www.quesscorp.com/

Find us here:
Facebook: https://rb.gy/kjzk4y
Twitter: https://rb.gy/iff6tq
Instagram: https://rb.gy/xj3yd6

#winningtogether

Website
http://www.quesscorp.com/
Phone
1800 572 3333Phone number is 1800 572 3333
Verified page
August 16, 2023
Industry
Business Consulting and Services
Company size
10,001+ employees
29,610 associated members LinkedIn members who’ve listed Quess Corp Limited or its subsidiaries (Magna Infotech - A Quess Company, Hofincons Infotech & Industrial Services - A Division of Quess Corp Limited, and 6 other companies) as their current workplace on their profile.
Headquarters
Bangalore, Karnataka
Founded
2007
Specialties
Technology & Solutions, Facility Management, Industrial Asset Management, Internet Business , and Staffing

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