VIRTUAL MEDICAL RECEPTIONIST (KOREAN/ENGLISH BILINGUAL SPEAKER)

VIRTUAL MEDICAL ASSISTANT (KOREAN/ENGLISH BI-LINGUAL)

- MUST KNOW HOW TO COMMUNICATE USING KOREAN AND ENGLISH LANGUAGE.

• Wage: 40K - 50K PHP / Month This is budget.

• Job Type: Part-time or Full-time (Flexibility)

• Bi-lingual medical receptionist (Eng/Kor)

As a Korean/English Bi-lingual Virtual Medical Receptionist, you will work directly with our clients doctors and other medical professionals based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. An Virtual Medical Receptionist can also help with back-office and administrative tasks.

• Duties and responsibilities

Greet patients virtually at reception desk, answer phones, schedule appointments

Handle incoming and outgoing emails and phone calls professionally and on time.

Update and maintain accurate patient records, ensuring data integrity and confidentiality.

Prepare patients for office visits

Collect and verify patient insurance benefits

Collect patient co-pays and payments

Communicate with patients to provide pre-operative instructions and appointment information

Collect necessary patient records and documentation prior to office appointments

Schedule patient appointments and manage the appointment calendar efficiently.

Manage patient follow-up care, coordinating with optometrists and scheduling necessary appointments.

Provide prompt responses to patient inquiries, offering medical advice within the scope of practice.

Enter relevant data into medical systems and update patient information as required.

Handle verifications of medical insurance

Monitor patient progress and assist in tracking and documenting treatment plans.

Support optometrists and other healthcare professionals, collaborating effectively with the virtual team.

Assist in medical billing processes, ensuring accuracy and adherence to billing guidelines.

Ensure the accuracy and completeness of patient information at all times

Work with the same client consistently, leading to the development of a long-lasting work relationship.

Maintain confidentiality and adhere to HIPAA regulations at all times

• Qualifications

Provide proof of education or training, such as a degree or certificate in your specialized field (nursing, medical transcription)

Not required but preferred:

• Work experience of >2 years

College student/college graduate

Fluent speak and write in Korean and English. Proficient with medical terminologies and practices.

Must have highly proficient computer skills, including use of Electronic Medical Records

Have strong typing and data entry skills

Must have excellent customer service and communication skills

Able to work at night i.e 9pm-6am (9am 6pm US EST time)

A customer service mindset and ability to verify data accuracy.

Submit an NBI clearance

Provide a valid, government-issued photo ID (such as Drivers License, Postal ID, UMID, Passport)

Work from home: Have a quiet work environment and a professional, neutral background with decent lighting (examples will be provided)

Internet subscription/speed: At least 10mbps (DSL/Fiber only)

Open to part time and fulltime position

If you the experience and qualified for the role, send your most updated resume/CV to

[Confidential Information]

Job Type: Full-time

Pay: Php40,

• 00 - Php50,000.00 per month
  
  Benefits:
• Flexible schedule

Flextime

• Health insurance

Paid training

• Work from home

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Overtime pay

Experience:

• Medical VA: 1 year (Preferred)

Language:

• Korean (Required)

English (Required)

License/Certification:

HIPAA certification (Required)