We are actively seeking top-quality, high-skilled, and hardworking individuals to join our dynamic work-from-home team and contribute to our company's continued success.
We value innovation, dedication, and a collaborative spirit. We believe in investing in our employees growth and providing a supportive atmosphere for professional development.
We encourage you to apply if you are ready to take your career to new heights and join a vibrant and expanding team! Visit our careers page to explore current openings and submit your application. Join us in shaping the future of SMA Support Services.
We look forward to welcoming talented individuals who share our commitment to excellence and are excited about remote work possibilities.
Qualifications
- A minimum of three (3) years of experience in Virtual Assistant roles.
Excellent communication skills, both verbal and written. Email management expertise. Background in Scheduling of flights is a must.- Proficiency in handling phone calls with professionalism and courtesy. Familiarity with telephone systems and call management software.
Ability to multitask efficiently while maintaining accuracy. Strong typing skills for note-taking and data entry during calls.
- Attention to detail to ensure accurate message taking and forwarding. Adaptability to various industries and client needs.
Patience and empathy in dealing with callers, including those in stressful situations.- Reliable and punctual attendance, often in a 24/7 work environment.
Ability to maintain confidentiality and adhere to data protection regulations.
- Problem-solving skills to handle unexpected situations and provide appropriate responses
Team player mentality to collaborate with colleagues and supervisors effectively.- Willingness to undergo training and continuously improve skills.
Previous experience in customer service or call center roles is beneficial but not always required.
We Offer:
- Stability with a commitment to a full-time, long-term engagement.
Competitive pay starts at Php 44,- 05 gross.
- Immediate compensation from the first training day.
HMO, Memorial Plan, Loyalty Investment Fund, and other benefits.
- Opportunities for paid leave to maintain work-life balance.
Regular team-building activities to foster camaraderie and collaboration.- Annual offsite events to celebrate achievements and build team spirit.
Festive year-end celebrations to recognize accomplishments.
- Annual performance evaluations for professional growth.
13th-month pay, Government-mandated benefits:- Paths for growth and progression within the company.
Job Types: Full-time, Permanent
Pay: From Php44,659.05 per month
Benefits: Paid training
Schedule:
Holidays Night shift
Supplemental Pay:
Overtime pay
Experience:
Executive Assistant: 3 years (Required)
