helloassist is looking for a Virtual Assistant (REMOTE - WFH) who will play a critical role in supporting our business operations and ensuring smooth administrative processes.
This Virtual Assistant position requires a detail-oriented and organized professional with experience in administrative support, task management, and communication. The ideal candidate will have a strong ability to manage various tasks, provide timely support, and create systems that facilitate efficient operations across the company.
We're a small, fast-growing startup on the lookout for versatile team members ready to dive into new skills like fine-tuning processes and crafting business policies. You'll be a key player in our core team, driving processes and development. Success here means thriving under pressure and nailing the details. With high expectations and minimal hand-holding, you'll need to be a pro at figuring things out on your own. As they say, startups arent for everyonetheyre the wild west of the business world.
Think you're a resourceful go-getter We want you on our team!
Important: Please note that this is a passive hiring process, and the role will involve client-facing responsibilities to support the clients of helloassist.
What We Offer:
- Competitive Salary: PHP 25,000 - 40,000/month, based on your experience
- Remote Work: Enjoy the flexibility of working from home
- Paid Time Off: Paid leaves and holidays to recharge and relax
- Health Benefits: Enroll insurance plans from the HMOs of your choice
- Growth Opportunities: Training programs to boost your skills
- Mentorship: Access to mentor programs for career development
- Rewards: Milestone recognition and bonus programs
- Performance Bonuses: Earn extra for your outstanding work
Results We Expect:
- Weekly activity reports, data accuracy reports, social media engagement reports
- Monthly progress reports, data analysis reports, content calendars, performance analysis, trend reports, expense reports
- Research summaries, travel itineraries, logistics coordination reports, draft and finalized content, as needed
- Adhoc tasks, reports, or projects requested by the client based on immediate needs or emerging priorities
Your Responsibilities:
- Manage and organize daily administrative tasks, including email correspondence, scheduling meetings, and preparing documents
- Provide timely support to team members with various tasks and projects
- Perform accurate data entry and maintain information across different systems
- Communicate regularly with the team to ensure smooth operations and provide updates
- Proactively identify and resolve administrative issues
- Develop and maintain organizational systems to improve efficiency
- Assist with special projects and other tasks as needed
- Continuously seek opportunities to improve administrative processes and tools
Minimum Requirements:
- 3-5 years of experience in administrative support or a similar role
- Strong communication skills, with the ability to present information clearly and effectively
- Excellent organizational and time management skills
- Detail-oriented with strong problem-solving abilities
- Ability to work independently with minimal supervision
- Experience working on a Graveyard Shift
- Experience taking little direction and figuring things out on their own
Preferred Skills:
- Experience in the Outsourcing industry or any relevant industries
- Experience in supporting Startups
- Proficiency with productivity tools and software such as Microsoft Office, Google Workspace, and project management tools (great to have, but not required)
The helloassist Values
Adaptability
We lead with empathy and take care of one another. The ability to change and adjust ones behavior or strategy based on the shifting demands of the organization, market, or general circumstances. Being proactive and resourceful in new environments with the capacity to bounce back from setbacks.
Client-Centric
Our goal is to make it easier for our clients to see success in less time and with less effort and sacrifice. We dont have to acquire clients; our clients do that for us. Client-centricity isnt about focusing on the client to the exclusion of everything else; its about considering the client in every decision you make. -Anonymous
Simplification And Systemization
We work to identify the root cause of issues and then create the simplest system to solve it once and for all. In a quest to get and be more, its very easy to add more, but we prefer having and doing less to achieve more. The more constraints one imposes, the more one frees ones self. -Igor Stravinsky
Accountability
To blame someone else is to admit you are powerless. We do what is asked and then some. If someone else messes up it was our fault for counting on them in the first place. Complaining and excuses will not be tolerated. Responsibility equals accountability equals ownership. And a sense of ownership is the most powerful weapon a team or organization can have. -Pat Summitt
Radical Transparency
Transparency builds trust, trust builds teams, and teams build companies. Transparency sometimes means revealing your flaws, which only creates more trust, which only builds better companies. If you are handling things well, radical transparency will make that clear, and if you are handling things badly, radical transparency will make that clear as well, so it helps to maintain high standards. -Ray Dalio
We Improve Daily
Everyday is a chance to learn something new. Relentless and persistent, we pursue to improve and better ourselves with each day that passes. No matter how small, a win is a win and we will celebrate it. Action leads to insight more often than insight leads to action. -Unknown
Adaptability
The ability to change and adjust ones behavior or strategy based on the shifting demands of the organization, market, or general circumstances. Being proactive and resourceful in new environments with the capacity to bounce back from setbacks.
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