The Medical Virtual Assistant is responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences.
- Pre-exam verification of insurance eligibility, benefits and coverage
Securing treatment authorization- Submitting claims, responding to claim denials, and resolving EOB issues
identifying and finding solutions for common billing issues
- Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff
Processing mail by posting it to the EHR and overseeing the appropriate follow-up
What we are looking for:- Graduate of any Medical Allied Course
Experience in a customer service field in the BPO industry
- Has basic computer knowledge
Willing to work US hours-graveyard shift- Excellent communication skills
Analytical, organized, and systematic
- Process oriented and follow strict timelines
Able to work with very minimal supervision- Must be a good team player
Must be willing to work on-site (McKinley West, Taguig)
Job Type: Full-time
Pay: Php22,
- 00 - Php25,000.00 per month
Benefits: - Paid training
Schedule:
Supplemental Pay:
Overtime pay
Application Question(s):- Are you willing to work onsite at Mckinley, Taguig
How much is your expected salary
