Virtual Assistant (Administrative Specialist / CSR) - Quezon City

Work for one of the top insurance processing companies in the industry!

_PATRA CORPORATION_ _is proud to power the process needs for more than 250 Insurance organizations and honored to be a leader in shaping the future of insurance. We are also recognized as America's Fastest Growing Private Companies._

• IMPORTANT NOTE: Applicants must be living around Eastwood Libis Q.C or nearby cities wherein transportation/attendance will not be an issue since it will be an onsite work

• WHY WORK WITH US

Patra offers competitive and comprehensive employee benefits

• We are an award-winning company

Positive working environment

• Work-Life balance

• INDUSTRY: Insurance

LOCATION: Eastwood, Libis Quezon City

• SALARY: Php27,000 - 33,000 + Benefits

WORK SCHEDULE: Night shift

The Administrative Specialist will perform a variety of administrative tasks to support a high-level management team for a US based insurance company. This role requires excellent English proficiency, written and verbal communication. Candidate needs to be well organized, self-motivated, highly detailed orientated.

• RESPONSIBILITIES:

Manage inbound/outbound calls

• Outlook calendar management and scheduling

Domestic and international travel coordination

• Business communications to internal/external stakeholders (email, phone, etc.)

Event planning and coordination

• Report generating and preparation

Document management

• Data entry/processing

Presentation creation/editing

• Perform administrative support functions

Daily tasks as requested by Management

• QUALIFICATIONS:

College Graduate

• Must be able to commute to and function efficiently in a call center environment

1-2 years administrative experience / call center experience

• Previous U.S. commercial insurance knowledge desired

Physically able to work night shift

• WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations

• Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned

Subject to and expected to comply with all applicable Patra Corp policies and procedures

• Be present and ready to start your shift on time daily.

Hours will be 8:00 AM 5:00 PM Eastern Standard Time

• BENEFITS:

Training is provided

• HMO card after 30 days of employment (up to two eligible dependents)

13th month pay

• Life Insurance for both principal and dependent

Government mandated benefits

• Performance Bonus

Differentials will be paid for night shift and Philippine holiday work time.

• Meal, utility and transportation allowance

Philippine labor/overtime laws will be followed (if OT required)

• 12 days VL and 10 SL credits per annum

Monday - Friday work schedule. Weekends off

Job Type: Full-time

Pay: Php30,

• 00 - Php35,000.00 per month
  
  Benefits:
• Company events

Health insurance

• Life insurance

Opportunities for promotion

• Paid training

Pay raise
Schedule:

• 8 hour shift

Monday to Friday

• Night shift

Supplemental Pay:

• 13th month salary

Overtime pay

• Performance bonus

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Where are you currently residing

Experience:

* Customer service: 2 years (Preferred)