We are seeking a highly motivated and dynamic Vietnamese-speaking Outbound Sales Support professional to join our growing sales team. The ideal candidate will be responsible for initiating outbound calls to potential and existing clients, providing excellent customer service, and driving sales. You will also assist the sales team with administrative tasks, follow up on leads, and ensure that all communication is handled in a timely and professional manner.
Requirements
- Conduct outbound calls to new and existing customers in the Vietnamese market to promote products and services
- Identify customer needs and provide solutions by matching products/services to their requirements
- Follow up on leads generated by the sales and marketing teams
- Assist in maintaining and updating the customer relationship management (CRM) system
- Support the sales team with administrative tasks such as preparing sales reports, coordinating with internal departments
- Build and maintain strong customer relationships by delivering excellent service and timely follow-up
- Achieve or exceed sales targets and performance metrics set by management
- Handle inquiries and resolve any customer complaints or issues promptly
- Stay updated on company products, promotions, and industry trends to provide relevant information to customers
- Collaborate with other teams, including marketing and customer support, to ensure a seamless customer experience
Qualifications:
- Fluent in Vietnamese (spoken and written) is required; proficiency in English is also required
- Previous experience in outbound sales, customer service, or a similar role is preferred
- Strong communication and interpersonal skills with the ability to build rapport with customers
- Results-driven with a proven ability to meet or exceed sales targets
- Ability to work independently and as part of a team in a fast-paced environment
- Familiarity with CRM systems and MS Office (Excel, Word, PowerPoint)
- Excellent organizational skills and attention to detail
- Ability to handle rejection and persistently pursue sales opportunities
Preferred Qualifications:
- Experience in sales support, telemarketing, or a call center environment
- Knowledge of the industry relevant to the company's products and services
- Ability to work with cross-functional teams and collaborate effectively
Benefits
- Competitive Salary Package
- Health and Life Insurance
- Retirement Plan
- Government Mandated Benefits
Disclaimer:
This job posting is for potential client opportunities and is intended for candidate pooling purposes only. By submitting your application, you are expressing interest in future positions with our clients. This does not guarantee immediate employment or an offer for a specific role.
