Work Your Magic with us!
Ready to explore, break barriers, and discover more We know you've got big plans so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
The
Operations Manager for Travel & Expense and Vendor Master Data oversees the efficient and effective operation of both the Travel & Expense (T&E) and Vendor Master Data (VMD) processes. This role is responsible for managing a team of team leaders who, in turn, oversee specialists, ensuring adherence to established business data standards and procedures while fostering strong relationships with various functions. The Operations Manager holds a high level of accountability for data integrity and accuracy across both functions.
Your Role
- Lead, mentor, and coach a team of team leaders who oversee Travel & Expense Specialists and Vendor Master Data Specialists.
- Set clear performance objectives for team leaders and provide regular feedback to ensure team effectiveness and individual development.
- Foster a collaborative and supportive team environment focused on achieving departmental goals and objectives.
- Continuously evaluate and improve Travel & Expense and Vendor Master Data processes to enhance efficiency, accuracy, and compliance.
- Identify opportunities for automation and streamlining of workflows to drive operational excellence.
- Implement best practices and standard operating procedures to ensure consistency and effectiveness in operations.
- Oversee the day-to-day operations of the Vendor Master Data process, ensuring timely and accurate creation, maintenance, and cleansing of supplier information.
- Collaborate with different functions to address vendor-related issues and discrepancies and escalate as necessary to ensure resolution.
- Establish and monitor Key Performance Indicators (KPIs) related to Vendor Master Data accuracy, timeliness, and compliance.
- Ensure compliance with internal and external audit requirements for Vendor Master Data processes and procedures.
- Manage the end-to-end Travel & Expense process, including expense reporting, travel reimbursement, receipt audit, corporate card, and P-Card troubleshooting.
- Monitor compliance with travel and P-Card policies and procedures, providing guidance and support to ensure adherence.
- Define and track KPIs for Travel & Expense processing efficiency, accuracy, and policy compliance.
- Ensure compliance with internal and external audit requirements for Travel & Expense processes and procedures.
- Develop and maintain strong relationships with internal stakeholders, including Finance, Procurement, Master Data Management, Group PO and Human Resources, to facilitate effective collaboration and communication.
- Act as a point of contact for escalated issues and inquiries related to Travel & Expense and Vendor Master Data processes.
- Ensure adherence to service level agreements and data quality standards, conducting regular audits and reviews to identify and address areas for improvement.
- Ensure compliance with internal and external audit requirements for both Vendor Master Data and Travel & Expense processes and procedures.
- Stay abreast of regulatory requirements and industry best practices related to Travel & Expense and Vendor Master Data management, ensuring compliance at all times.
Who You Are
- Bachelor's degree in Business Administration, Finance, Accounting, or related field. Master's degree preferred.
- Minimum of 5-10 years of experience in team leader or operations management, with a focus on Travel & Expense and Vendor Master Data processes.
- Strong leadership and team management skills, with the ability to effectively lead and motivate team leaders.
- Demonstrated experience in process optimization and continuous improvement initiatives.
- Excellent analytical and problem-solving skills, with a keen attention to detail and accuracy.
- Effective communication and interpersonal skills, with the ability to build relationships and collaborate across functional areas.
- Proficiency in Microsoft Office suite and experience with ERP systems (e.g., SAP, Concur) preferred.
Additional Information
- This position may require occasional travel.
- Flexible working hours
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!
