Job Summary
The position is primarily responsible for the following functional areas;
- Carpark Operational and Cashiering Transactions
- Reports and Documentation
- Cash Handling
- Customer Service
Job Specifics
Carpark Operational and Cashiering Transaction:
- Ensure and Maintain smooth cashiering transactions at all times.
- Ensure strict compliance with all carpark rules and regulations
- Maintain cleanliness and orderliness of the carpark booth and vicinity.
- Assist and Mentor Trainee Parking Cashiers during their site exposure, shadowing, and hands-on activity.
Reports And Documentation
- Ensure accurate, complete and on-time submission of all carpark report
- Hourly Accountability Report
- Updating the parking cashier logbook
- Honest Logbook
- Communication Logbook
- Card and Car Inventory Logbook
- Change Fund/ Endorsement Logbook
- Back out/ spill over vehicle Logbook
- Accomplishing the Carpark Checklist Daily and reporting immediately to LC any negative findings
- Daily Checklist
- Booth Checklist
- Maintenance Checklist
Cash Handling
- Perform diligently standard cashiering procedure
- Strictly issuance of parking tickets to all customers
- Strict compliance of turnover of funds and documents
- Ensure proper safekeeping of sales and funds at all times.
- Strictly no fraudulent activity at all costs.
Customer Service
- Ensure and maintain quality customer service execution at all times
- Quality Customer Greetings during entrance and exit of the parker
- Genuine Smile to every customer encounter
- Respectful approach to customers and colleagues at all times
- Ensure and maintain a professional approach to all dealings and situation
- Inform LC immediately of any incidents that occur in the carpark site.
Maintain health and safety protocols when on duty and keep yourself physically fit.
Other tasks that may assigned from time to time
