Application Deadline: 31 January 2025
Department: Design
Location: Philippines
Description
Discover OTG :Ocean Technologies Group (OTG) is a leading provider of maritime software solutions. Our foundation is rooted in historic and iconic maritime brands with over 100 years of collective experience, including Seagull, Videotel, Marlins, MTS, Tero Marine, and COMPAS. These brands were founded on the principle of delivering advanced performance through superior technology.
At OTG, we're more than a company; we're a collective of maritime enthusiasts, tech innovators, and visionaries. With a century-long legacy, we have been guiding the industry toward safety and operational excellence. From fleet management to unparalleled learning resources, OTG is shaping the future of maritime solutions and forming strategic alliances with global organizations.
Our Mission: Our mission is clear; to provide comprehensive software and training solutions to diverse organizations in the global maritime sector. Recognizing the maritime industry's global significance, our goal is to empower its professionals by equipping them with the skills and tools to maximize their potential, optimize ship performance, and ensure the safe and efficient operation of marine assets.
To date, we have built a strong network, serving over 1,400 clients, reaching 20,000 vessels, and positively impacting the lives of more than 1,000,000 seafarers. Join us on our journey to make a significant difference in the maritime industry.
Our portfolio includes Learning & Assessment, Fleet Management, and Crew Management, uniting seven iconic maritime brands with over a century of collective experience.
Your New Voyage: Anchoring in Manila!
Set Your Coordinates: We're expanding our horizons! Our journey now takes us to our brand-new office in Salcedo, Village, Makati, a beacon of innovation and growth. This is your chance to be part of something truly groundbreaking.
Why Join OTG's Crew
Legacy & Innovation: A century of maritime prowess meets cutting-edge solutions.
Global Impact: Serving 1,400+ clients, 20,000 vessels, and over a million seafarers.
Inclusive Culture: United by passion, Join an impact-driven crew and bask in our inclusive cultural tide.
Backed & Bold: Powered by Private Equity, we're charting a thrilling course to reshape the industry.
Growth Aboard: Sail into opportunities with our culture of continuous learning and internal progression.
Tech meets Maritime: Dive into a vibrant atmosphere where passion for Maritime and technology merges seamlessly
Navigating the position:UX ResearchOps Administrator
We are looking for a dedicated and enthusiastic
UX Research Ops Administrator who can bridge the needs of our users with our business goals. As a key member of our collaborative Enterprise UX & Design Department, you will play an essential role in enhancing our SaaS product portfolio through user-centered research practices.
In this position, you'll work closely with our global, agile development teams, supporting our mission to deliver exceptional user experiences. By planning and recruiting research participants, ensuring compliance with data protection regulations, and sharing valuable insights across the organization, you'll be at the heart of our research initiatives. You'll also support the democratization of research throughout the company, working closely with UX researchers, designers, and product managers to bring our user experience vision to life.
If you have a passion for user-centered design and thrive in a collaborative environment, we'd love to have you join our team!
Your Voyage Ahead:
- Build strong working relationships with the design department, Product Managers, and customer success teams.
- Manage all aspects of participant recruitment for user research, including screening, scheduling, and participant agreements.
- Oversee privacy documentation and ensure research activities comply with data privacy regulations.
- Plan and structure research projects to achieve goals effectively, collaborating closely with team members.
- Communicate research progress and status updates to stakeholders.
- Develop and maintain research materials, including templates, question libraries, and insights documents.
- Support research activities across the business, creating and managing documentation and best practices.
- Administer and maintain research tools like Notion, Maze, Dovetail, and Confluence.
- Work with legal and data privacy teams to ensure compliance with local and international data laws, creating and managing policies for data privacy, consent, and information storage.
- Proactively troubleshoot recruitment challenges and establish best practices for participant management.
Recommended to bring on board:
UX Experience: Demonstrated practical experience in a digital or web environment, focusing on UX, or formal training in user-centered design.
User Research: Skilled in planning and conducting user research, with hands-on experience in recruiting, screening, and scheduling participants.
Data Privacy: Strong understanding of data privacy regulations and experience applying standard operating procedures to research activities, communications, and data storage.
Communication & Presentation: Ability to clearly communicate and present research insights in both formal and informal settings, with openness to feedback in an agile environment.
Collaboration: Experience working with designers, project managers, and developers, with a proactive approach to managing stakeholder expectations in an agile workflow.
UX Tools: Proficient in UX software, including Figma, Dovetail, and other relevant tools.
Navigating Life with OTG: Unveil a Treasure Trove of Benefits
Safeguard your tomorrow:
- Future Security with SSS & HDMF: Secure your financial future and home ownership dreams with contributions to Social Security and Home Development Mutual Fund.
- Healthcare Assurance with Philhealth: Rest easy knowing your health is safeguarded by the Philippine Health Insurance Corporation.
Extra Allowances for Daily Comfort:
- Boost Your Budget: Receive a monthly allowance of 2,500 PHP for your everyday expenses.
Top-Tier Health and Wellness Coverage:
- Comprehensive Medical Insurance: After your initial 3 months, enjoy Maxicare's extensive medical insurance for you and one dependent, including up to 200,000 PHP per illness annually.
- Around-the-Clock Teleconsult: Have 24/7 access to medical consultations, ensuring you and your family's health concerns are promptly addressed.
- Annual Health Maintenance: Benefit from regular check-ups and dental care to maintain your health year-round.
- Life Insurance Peace of Mind: Gain additional security with a life insurance policy valued at 250,000 PHP, protecting what's most important to you.
Employee Support and Wellbeing:
- Employee Assistance Programme (EAP): Our EAP, provided by Health Assured and Comp Psych, offers confidential counseling, financial, and legal support via phone, ensuring your well-being is always a priority.
OTG's Guiding Stars:
Pioneering: Constantly charting new courses in innovation.
Caring: Keeping the maritime community's safety and sustainability at the helm.
Collaborating: Navigating together with clear communication and shared goals.
Optimizing: Always in pursuit of excellence and constructive evolution.
Will You Navigate the Next Chapter with Us
Are you ready to dock your maritime expertise into a dynamic role within a rapidly evolving organization Cast your resume into our waters and embark on a journey that transcends a mere job - it's an adventure in innovation and support. Visit us at Ocean Technologies Group and see if your compass aligns with ours. We're excited to welcome our next Oceaneer onboard.
All Hands on Deck: We steer with equality and celebrate the diversity of our Oceaneer's. OTG is a proud equal opportunity employer, where passion unites and differences are celebrated.
