This role will guide and mentor a team of Recruiters and will handle tasks throughout each phase of the staffing process, emphasizing mentorship, supervision, and proactive management of candidate experiences.
This role will be responsible for screening and placing qualified
Travel Nurses/Clinicians/Certified Nursing Assistants in temporary assignments across various healthcare facilities nationwide. Your primary duties will include:
Leadership Component: Guide and mentor the team to effectively gather information from new leads.
- Calling a new lead - gathering information about them
Do they have adequate experience for us to staff them- What are they looking for in an assignment Is this feasible to deliver on in the current market
Next steps for getting active
Completed skills checklist Answering any questions they may have about Host, the industry, the job market, jobs we have, etc.
Leadership Component: Supervising a team to send job lists and provide guidance on job search strategies through the portal.
- Sending job lists to the traveler/instructing them on how to search jobs themselves in the portal
Calling to discuss jobs - seeing which ones they want to submit for. Reviewing any job specific details to make sure the traveler is on board with them- Making sure the profile is complete and compiling selling notes
Submitting the candidate for jobs
- Pre-closing the candidate:
Ensuring the traveler is 100% on board with the pay, shift, location, and proposed start date for the job- Confirming the traveler is prepared to accept an offer from the jobs they've submitted for
Instructing the traveler to look into housing options in the areas they're submitted to and alerting the recruiter asap if they don't think they will be able to make housing work with the estimated gross weekly pay quoted for the jobs they've submitted to
- Keeping the candidate updated on their submissions
Did the job close Was their file rejected Was their file passed along to the hiring manager, were they selected to complete a virtual or phone interview, have they received an offer- Checking in with the candidate to see if they've changed their mind on any of the jobs they're submitted to
Proposing new jobs as they pop up to see get the candidate to submit for more jobs
- Creating pay packages for the traveler that fall within the estimated gross weekly pay range
Leadership Component: Leading discussions on offer details and ensuring alignment with traveler expectations.
- Reviewing offer details when an offer is received to see if they align with what they submitted for
Creating a pay breakdown for the traveler for the offer- Discussing offer details with the candidate and determining whether the candidate is going to accept.
Reading the verbal agreement to the traveler which illustrates the offer details and contract terms the traveler is agreeing to and getting a verbal acceptance.
- Requesting the contract and reviewing for accuracy. Approving the contract so that it's sent to the traveler
Once the contract is signed by the traveler, communicating to the account manager that the offer has been accepted
Leadership Component:
Directing a team to send comprehensive post-booking emails to candidates.- Send a post-booking email to the candidate:
Details of their assignment
Credentialing information- Helpful attachments: guide to credentialing platform, information on benefits, housing guide, etc.
Touching base with the traveler regularly (2-3 times a week):
- Asking if they have any questions
Ensuring they're making progress with credentialing- Checking that they've secured housing
Identifying any potential hurdles to the traveler starting their assignment and getting ahead of them
- Ensuring the traveler is on track to be cleared by compliance to start on time
Be in communication with the QA specialist- Check the Friday before start to ensure the traveler has received first day instructions and is cleared to start
Leadership Component:
Leading the initiative to send supportive communications to travelers on their first day.- Send them a Happy first day text on their first day
Send them an email with the following:
- A reminder to look out for facility-specific timekeeping instructions as well as how to access your timecard on the Host portal
Payroll information- Benefits timelines and contact information
Reimbursement details
- Check in with them later in the week to see how everything is going
College level or degree
- At least 1 year of sales support or related work experience preferred
At least 6 months experience in a C&A Industries administration position preferred- Utilize a touch-tone telephone, view a PC screen, type at least 35 wpm, demonstrate proficiency in basic Windows operations and use of miscellaneous office equipment (fax, printer, copier)
Speak and write professionally and follow oral or written instructions
- Establish a working relationship with employees, clients, and candidates
Organize tasks and manage time and multi-task with a sense of urgency and efficiency- Function as a cohesive team member, engaging in open communication with all team members, and proactively working in support of the Division's performance goals
Comply with all company policies and procedures - including adherence to all local, State, and Federal fair employment practices
- EQUAL EMPLOYMENT OPPORTUNITY
Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.
Data Privacy Disclaimer:
Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.
Purpose of Processing:
Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.
Types of Personal Data Collected:
We may collect and process the following types of personal data:
- Contact information (e.g., name, address, email address, phone number)
- Professional qualifications and work experience
- Educational background and certifications
- Employment history and references
- Any other information you voluntarily provide in your application
Legal Basis for Processing:
Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.
Data Retention:
Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Disclosure of Personal Data:
Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.
Security of Personal Data:
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Your Rights:
You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact [Confidential Information]
Consent:
By submitting your application, you consent to the processing of your personal data as described in this privacy policy.
Job Type: Full-time
Benefits:
Health insurance
Staff meals provided
Schedule:Supplemental Pay:
Application Question(s):- How much is your expected monthly basic salary
How much is your current or most recent monthly basic salary
- When is your earliest start date Or how many days before you can start
* Are you open to working in the US daytime and in the Bridgetowne QC office
