Urgent Hiring: IT Service Desk Analyst

Responsibilities:

• Desktop operating system maintenance, troubleshooting, and diagnosis

Desktop connectivity troubleshooting

• Application installation and support

Printer installation and support

• Client VPN installation and support

O365 Administration Support

• Desktop antimalware administration and resolution

Active Directory user management and troubleshooting

• Requirements

1-2 years experience in Service Desk, IT help desk or related role.

• Troubleshooting on Desktops, Printer, VPN, Internet, Active Directory, and O365

Willing to work night shift (Eastern Time Shift)

• Willing to work

full onsite in BGC, Taguig City (Monday - Friday)

• Benefits:

13th Month pay

• Night Shift Differential: 10% of Regular Hourly Rate - For each hour work performed between 10:00 pm 6:00 am, PH Time

Regular Holiday: 200% of Regular Daily Wage Rate Special Holiday: 130% of Regular Daily Wage Rate

• SSS, Phil health, HDMF (Govt mandated benefits)

PHP 150,000 (MBL) Maximum Benefit Limit per illness with 1 Free dependent on Day 1.

• Pet insurance and Life insurance on

Day 1. Discretionary Performance Review Annual

_About Us:_

IT By Design is a global IT infrastructure management company with headquarters in Jersey City, New Jersey. We specialize in providing complete IT solutions and support including 24X7 Helpdesk, SOC, NOC, Cloud, Cyber Security and Business Continuity services.

Job Type: Full-time

Pay: Up to Php45,

• 00 per month
  
  Benefits:
• Company events

Health insurance

• Life insurance

Opportunities for promotion

• Paid training

Schedule:

• Evening shift

Supplemental Pay:

• 13th month salary

Overtime pay

• Performance bonus

Yearly bonus

Experience:

* Service Desk: 2 years (Required)