[URGENT] Customer Service Associate | Pioneer Account - Pasay

Roles and Responsibilities

Dive into an engaging role where you'll be at the forefront of customer interaction, delivering essential information and top-tier support for our client's products and services over the phone. You'll drive the resolution of service requests from start to finish, handling straightforward issues with expertise and coordinating with internal teams to tackle more complex challenges. Your problem-solving skills will shine as you navigate and resolve customer queries, ensuring each interaction is a memorable and positive experience.

• Minimum Qualifications

We're seeking energetic individuals with at least one year of international BPO experience and exceptional English communication skills. A strong customer focus and enthusiasm for delivering outstanding service are crucial, as is the willingness to work onsite at our vibrant MOA, Pasay location.

• What We Offer

Join us and enjoy a competitive compensation package packed with retention and performance incentives. From day one, you'll benefit from comprehensive HMO and dental coverage, in-house training, and personal development programs tailored to fuel your career growth. With meal and other allowances included, we ensure you have everything you need to thrive. This is your chance to be part of a dynamic teamapply now and embark on an exciting new journey with us!

Job Type: Full-time

Benefits:

• Paid training

Staff meals provided
Schedule:

• 8 hour shift

Holidays
Supplemental Pay:

• 13th month salary

Bonus pay

• Overtime pay

Performance bonus

Application Question(s):

• Contact Number:

Email Address:

• City Address:

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

English (Preferred)