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TTEC Customer Care Management Philippines Inc

Up to 26,500PHP Package | US Telco Account - Customer Advocate II | TTEC Iloilo

TTEC Customer Care Management Philippines Inc
Early Applicant
Quick Apply
  • 5 months ago
  • Be among the first 50 applicants
Exp: 1-1 Years
26,000 - 26,500 PHP/m
Iloilo

ITES/BPO/Call Center

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Job Description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Iloilo you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 3pm. You may visit TTEC Recruitment office at TTEC Career Hub SM City Southpoint, Benigno Aquino Ave, Mandurriao, Iloilo City.

What You'll be Doing
Do you have a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers experience being just average or an exceptional one.

During a Typical Day, You'll
  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role
  • One (1) year customer service experience for applicants who've completed senior high school or 2nd year in college
  • Two (2) years of customer service for applicants who are in senior high school level or have completed high school (old curriculum)
  • Recognize, apply and explain your product or service knowledge
  • Computer experience

What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/phl/ for more information.

School Certificate / N or O-Level

More Info

Role:Customer Service Executive (Voice)

Industry:ITES/BPO/Call Center

Function:Customer Service/Call Centre/BPO

Job Type:Permanent Job

Date Posted: 16/05/2024

Job ID: 79441883

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About Company

TTEC Customer Care Management Philippines Inc
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About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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Up to 26 500PHP Package US Telco Account Customer Advocate II TTEC Iloilo

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Last Updated: 25-10-2024 01:01:15 PM
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