About Us
HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
We are looking for an experienced UI Designer to join our team! You will be responsible for executing the delivery of the HelloFresh experience worldwide for our internal customers (B2B). As a UI Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and for ensuring customer satisfaction. Using the latest technology, you will be designing user interface elements, like menus, tabs, forms, and widgets - all the while, contributing to our design system. You will collaborate with our wider design team, helping us change the way people eat forever.
Qualifications, Duties, And Responsibilities
- Implement designs, up to and including high-fidelity user interfaces.
- Optimize existing user interface designs.
- Capture technical design requirements for hand-over to development.
- Utilize the HelloFresh and Enterprise (B2B) design system in your work, extending it where necessary.
- Create new designs including user flows, wireframes, site maps, prototypes, and supporting documentation in partnership with design leads or product designers to rationalize and justify design work and advocate for all types of users needs.
- Ability to create prototypes from established user flows.
- Support our design QA and visual quality assurance process.
Requirements And Qualifications
- 2-3 years of experience as a UI Designer or a similar role.
- Ability to discuss and explain design decisions.
- Detail-oriented and working in a structured way.
- A willingness to learn.
- A solid understanding of Figma and prototyping tools is required.
- Knowledge of working in an agile environment and familiarity with Agile tools, such as Jira and Confluence
- Excellent English communication skills
- A design portfolio featuring UI work is necessary. It should demonstrate your experience and your design thinking process.
- Possessing a background in Enterprise Experience would be advantageous.
Benefits
- Unused leave credits can be converted into money for a maximum of 5 days, provided at the end of the year.
- 13th-month pay is calculated proportionally based on the duration of employment.
- Long Service Benefit is granted at a rate of 0.5 times your monthly basic salary per year of service, capped at a maximum of 2 monthly salaries.
- Health Maintenance Organization (HMO) coverage is available for the principal employee from the first day of employment and for one dependent after one year.
- Group Life Insurance is provided.
- Paid time off includes 10 days per year during the first year of employment, and 20 days per year starting from the second year of employment.
Why work for us
At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.
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