Travel Manager

Travel Manager

Location: Clark, Pampanga

Shift Schedule: 7AM - 4PM, Mon-Fri

Work setup: Hybrid

Unlock your potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, Philippines, South Africa, and South America, supporting our global clients in the accounting industry.

Primary Objective of Role

+ Deliver extraordinary customer service to travelers - corporate employees including executives, team members and clients.

+ Assist travel specialists to map out travel arrangements for the employees. This can include arranging flights, land transportation, hotel accommodation, application for visa and travel insurance.

+ Manage and supervise all travel arrangements.

+ Provides options, books and manages domestic and international travel for CEO and Founder.

+ Monitors requests accurately in accordance with the Service Level Agreements (SLA).

+ Provide post trip follow up and support.

+ Maintains thorough knowledge of the travel process including forms, process, approval and policies.

+ Keep abreast of current travel advisories.

+ Updating the Global travel policy as required by the company.

+ Initiates continuous process improvement for any travel related process.

+ Creates and provide analysis on travel reports, dashboards, and budget monitoring as required by the company.

+ Negotiates preferred rates with hotels, airlines, car rental and other travel-related vendors.

+ Managing payments for all travel requests globally.

Qualifications / Skills

+ Bachelors degree, 4-year travel or business course

+ Has previous experience in managing business travel at least 3 years.

+ Minimum 2-year supervisory experience is preferred.

+ Strong Communications and Reporting skills

+ Excellent Microsoft Apps skills (Excel, Word, Power point- required)

+ Managing multi- country experience is an advantage.

+ Strong interpersonal skills with the ability to handle challenging situations and capable of multi-tasking

+ Ability to coordinate with other departments and stakeholders

+ Ability to work independently and as part of a team, focused on achieving results

+ Excellent organizational and time management skills with the ability to meet agreed deadlines

+ Ability to handle complex requests

+ Has experience in using GDS and Non-GDS booking tools

+ Expert in domestic and international travel bookings

+ Expert in AU, US, CA visa applications

Whats in it for you

A competitive salary

Health Insurance, and Life Insurance coverage

21 annual paid leaves

Annual increase (Annual Performance Review)

Tenure Recognition Program

Access to certifications and courses from Ab2 Institute of Accounting

20+ options of free coffee and chocolate drinks

Billiards, table tennis, or foosball in our breakout room

Work-life balance and logging off on time for you to enjoy more personal time.

A genuinely diverse, caring, supportive and high achieving team environment.

Ongoing training, development and career progression opportunities

Free & conveniently located onsite parking.

We live by our VALUES to cultivate and foster growth and innovation.

BE AWESOME: Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment.

KEEP IT REAL: We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations.

BRING THE WOW: We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.

DREAM BIG: We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self-improvement.

Visit us at: https://careers.toaglobal.com/

Join TOA Global and experience the difference!

We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.