Essential Functions and Responsibilities:- Deliver training and instruction to engage and stimulate existing and newly hired
employees in a manner that promotes the transfer of knowledge and application of
skills.
- Instructors promote retention through the effective use of questioning, presentation,
and facilitation skills and providing feedback and coaching that enhances performance.
- During instruction, provide and manage an environment that fosters trust, learning, and
performance.
- Plan and prepare for instruction making sure that appropriate instructional methods
and materials are used for a specific mode of learning.
- Assess student learning and performance using evaluation models and tools appropriate
for the environment.)
- Mentor and coach apprentice instructors; train newly assigned instructors; coordinate
training activities including operation, quality, and HR presentations.
- REQUIRED:
At least 2 years completed in college
- With a minimum of 1 year work experience in the same nature and/or title in a BPO setting
With Telco experience
- Amenable to work on site in Sta. Rosa, Laguna
Amenable to undergo onboarding and training in Commonwealth, Quezon City
- Amenable to work on a night schedule
Skill in Verbal and written communication to analyze, interpret, and address training needs- Knowledge of PC applications such as MS Office, Tableau, etc.
Job Type: Full-time
Pay: Php25,000.00 - Php35,000.00 per month
Benefits: Life insurance
Schedule:
Supplemental Pay:
Ability to commute/relocate:
* Santa Rosa City, Laguna: Reliably commute or planning to relocate before starting work (Required)
