Training Specialist (Cebu)

WHAT WE OFFER:

Great Place to Work-Certified Company

Premium HMO

Holistic employee experience

Rewards and incentives

Monthly engagement activities

Career advancement opportunities

Paid referral program

• About the Client:

Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philippines.

Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries.

• Primary Responsibilities:

Will formulate and conceptualize training modules based on the needs of the employees and the management

• Will be responsible for managing the activities involved in the design, preparation, delivery, and need assessment of training and development programs for company managers and employees

Will help determine company needs for leadership development, succession planning, career management, interpersonal skills, and communication training

• Will conduct New Employee Onboarding and Orientation for new hires as well as product training before endorsing them to operations

Will partner with and join other HR professionals to assess and implement organizational development programs, processes, and training initiatives to support organizational strategies

• Will conduct research on the latest trends in training provided

Will evaluate employees improvement based on the training provided

• Will develop methods for evaluation of program effectiveness

Will prepare program reports

• Will perform other duties and/or special projects as necessary

Identify training needs and organize training interventions to meet quality standards

• Secondary Responsibilities:

Evaluate employees through call listening, side-by-side, live monitoring

• Will monitor trainee performance from training up to nesting, before endorsing them to operations

• Requirements:

1-2 years or more experience as a Trainer in a BPO is a must

• Experience with ramping programs (have handled back to back Product Training classes) preferred

Must be able to work on a shifting schedule _(Mostly 8 PM - 5 AM Manila when there are Product Training classes but will be working in the morning when there aren't)_

Must be amenable to reporting to our Cebu office daily
Job Types: Full-time, Permanent

Pay: Php25,

• 00 - Php33,000.00 per month
  
  Benefits:
• Additional leave

Company Christmas gift

• Company events

Health insurance

• Life insurance

Opportunities for promotion

• Paid training

Schedule:

• Day shift

Night shift

• Rotational shift

Supplemental Pay:

• 13th month salary

Overtime pay
* Performance bonus