Qualifications: At least 3 years of experience as Trainer/Coach in BPO- Should be knowledgeable on the business/process in customer experience area
In depth understanding of training metrics and impact to business metric
- In depth understanding of TNI/TNA process and ability to make recommendations for process improvements
Amenable to work in Quezon City
Job Types: Full-time, Permanent
Pay: Php100,- 00 - Php120,000.00 per month
Benefits: - Opportunities for promotion
Paid training
Schedule:
Night shift
Supplemental Pay: Performance bonus
Education:
Experience:
* Trainer: 3 years (Required)