Trainer

Company Description

At Startek Philippines, we specialize in bringing global brands closer to our customers by providing memorable and personalized experiences.

Role Description

This is a full-time on-site role for a Trainer at Startek Philippines in Makati & Frontera Verde. The Trainer will be responsible for conducting training sessions, developing training materials, assessing training needs, and evaluating the effectiveness of training programs on site.

Qualifications

• Training, Coaching, and Mentoring skills
• Knowledge of adult learning principles
• Strong communication and presentation skills
• Experience in designing training programs
• Ability to adapt training methods to different learning styles
• Excellent organizational skills
• Experience in customer service or call center industry is a plus
• Bachelor's degree in Education, Training, HR, or related field