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Ticketing Agent - Chat/Email Support | CSR

Early Applicant
  • 28 days ago
  • Be among the first 50 applicants

Job Description

What's in it for you
  • Competitive Salary packages
HMO on the first day
  • performance-based incentives
Allowance
  • Bonuses
  • Job Responsibilities:
Assist customers in setting up new accounts, managing existing accounts, and troubleshooting account-related problems.
  • Escalate complex technical issues to the appropriate support teams for resolution.
Document and maintain accurate records of customer interactions, issues, and resolutions in the system database.
  • Maintain a positive and professional attitude while delivering high-quality customer service.
  • Job Qualifications:
High school graduates or equivalent, including college undergraduates.
  • Prior experience in a related field is desirable
but not mandatory. Able to work on-site..
  • Amenable to attending an on-site interview.
  • Job Types: Full-time, Fresh graduate
  • Salary: Up to Php30,
  • 00 per month
  • Benefits:
Flexible schedule
  • Health insurance
Life insurance
  • Opportunities for promotion
Paid trainings
  • Pay raise
Company Events
  • Schedule:
8 hour shift
  • Day shift
Night shift
  • Supplemental pay types:
13th month salary
  • Bonus pay
  • Education:
At least HS graduate (old or new curriculum)

Schedule:
  • 8 hour shift
Day shift

Supplemental pay types:
  • 13th month salary
Performance bonus

Job Type: Full-time

Pay: Php18,000.00 - Php30,000.00 per month

Benefits:
  • Company events
Health insurance
  • On-site parking
Opportunities for promotion
  • Paid training
Schedule:
  • 8 hour shift
Day shift
Supplemental Pay:
  • 13th month salary
Performance bonus

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 27/10/2024

Job ID: 98228041

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Last Updated: 27-10-2024 07:16:46 AM
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