Primary Details
Time Type: Full time
Worker Type: Employee
To execute end-to-end TPRM (Third Party Risk Management) processes, including but not limited to vendor relationship monitoring, vendor accreditation, vendor on-boarding and exit, contracts renewal and expiration monitoring; executes TPRM activities, provide overall requirement assessment and recommendation as aligned to TPRM Policy and Standards.The team member will contribute to the efficiency and success of our vendor relations processes and procedures. This position supports the Procurement Head to carry out day-to-day operations as well as use strategic thinking to execute a successful vendor risk and relations program.
Primary Responsibilities
Manage on-boarding/off-boarding of third-party vendors.
Responsible for executing the development/ongoing maintenance of third-party vendors assessments, processes and procedures which includes but it not limited to, onboarding, risk profiling, risk identification and communication, remediation and off boarding.
Manage and monitor third party risk assessments in partnership with Business Owners (Vendor Managers).
Ongoing vendor monitoring, including coordination with the Business Owners (Vendor Managers) for completion of required TPRM program documentation where needed.
Monitors timely renewal and exit of vendor contracts and make sure all requirements are met per policy.
Monitors and coordinates vendor set-up documentation.
Proactively identify and support the mitigation of third party related risk.
Synthesize risk and performance related data into a holistic assessment of assigned third parties.
Responsible for TPM policy requirements for all managed third-party relationships.
Plan and conduct periodic third-party vendors business reviews together with appropriate stakeholders.
Responsible for managing all third party-related audits.
Partner with internal risk groups to ensure third-party relationships are compliant with all relevant requirements.
Promote a continuous improvement culture with managed third-party vendors.
Manage supplier training, as required.
Demonstrate outstanding communication and relationship building, business judgment on contract issues, strong problem identification and problem resolution.
Be in regular contact with Business Owners (Vendor Managers) to monitor third party service providers for important incidents.
Responsible for the enforcement of TPRM (Third Party Risk Management) Policy and Standards in GSSC.
Ensure that all third-party relationships are captured in a centralized repository timely manner.
Partner with relevant stakeholders to advance capabilities, including automation and drive efficiencies and reporting.
Works closely with vendor accreditation POC to ensure all vendor requirements are met per policy.
Prepares and produces accurate TPRM reports.
Perform other duties as assigned by line manager.
Must be proficient in MS Excel (advanced) and Powerpoint.
Strong data analysis and analytical skills.
Ensures highest integrity of transactions at all time.
Maintains good working relationship with team, line manager, counterparts, Business Owners and vendors.
Develop and maintain supplier risk and control monitoring plans, performing monitor activities and analysis of evidence to determine controls are operating effectively.
Required Education
Bachelor's Degree or equivalent combination of education and work experience
Required Experience
8 years relevant experience
Preferred Competencies/Skills
High degree of numeracy & attention to details
Ability to develop and maintain positive working relationships with line manager, peers, end-users and vendors
Ability to think strategically to drive effective TPRM governance
Ability to plan, organize, prioritize tasks and action with agility
Ability to work effectively under pressure & manage multiple engagements.
Adaptable to new concerns and changing environments
Willingness to travel and stay in Cebu for urgent TPRM matters
Proficiency in MS Excel, Powerpoint and other MS Office
Ability to benchmark from other Shared Services Industry, BPOs or other industries when applicable
Effective communication skills (both verbal and written) with superiors, colleagues, vendors and staff
Good presentation skills
High sense of urgency to support corporate requirements
Preferred Education
Bachelor's Degree or equivalent combination of education and work experience
Preferred Experience
8 years relevant experience in procurement, managing vendors and vendor risk governance.
Preferred Knowledge
Knowledgeable on Procurement Processes (Accreditation, P2P)
At least 8 years of experience in operations management or at least 8 years of experience in procurement, vendor, and/or risk management
An information security certification is a plus - to demonstrate proficiency and knowledge of information security best practices and concepts.
Strong experience in category management and managing internal stakeholder relationships.
QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
We are customer-focused
We are technical experts
We are inclusive
We are fast-paced
We are courageous
We are accountable
We are a team
All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices
US Only - Travel Frequency
Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands
General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
Individual Contributor
Australia/New Zealand Only - Advice/Non-Advice
Non-Advice: This role is not authorised to provide financial product advice to retail customers in respect of General Insurance products. Financial product advice, means a statement or recommendation made to a retail customer with the intention of influencing their decision in considering a general insurance product.
Global Disclaimer
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
How to Apply:
To submit your application, click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
