Collaborates with the Repair Operations, Field Service Team, Sustaining Engineering (Mechanical and Hardware Team), Test Development Engineering (North Reading) with product improvement.
Drives failure analysis and root cause identification to decrease field defective returns.
Builds data structures to determine product reliability and generate reports based on both Repair Operations and Field Issues.
Supports test equipment set-up, validation, and verification of software applications, equipment maintenance and upgrades, and the upkeep of tools and jigs.
Pilot the set-up of end-to-end repair capabilities and conducts technical training for Repair Operations.
Designs and reviews processes with that drives quality, reliability, and process improvements.
Creates documentation for both repair processes and work instructions that is used in Repair Operations.
Basic Qualifications, Education And Skills Required
Must be a graduate of Bachelor of Science in Electronics Engineering, Computer Engineering or equivalent courses
Must have high analytical skills.
Must have a high sense of urgency.
Must be capable of interfacing with cross-functional teams across different levels of the organization.
Must have solid electronics troubleshooting skills.
Must have solid automation troubleshooting skills.
Must be flexible and able to handle multiple tasks simultaneously.
Nice To Have
Degree or working knowledge in Statistics
Knowledgeable in Automation and ICT Systems
Knowledgeable in SolidWorks
Knowledgeable in Power BI and Visual Studio
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
