Duties and Responsibilities- Accepts cheque deposits and issues deposit slip or acknowledgment receipt for late clearing.
Checks the legitimacy of the cheque accepted and escalates immediately if suspected counterfeit or suspicious.- Posts the transaction in Core Banking System (CBS). Entries signifies that the transaction is awaiting cheque clearing.
Photocopies the cheque received, deposits the same to the Depository Bank and safekeeps the deposit slip.
- Updates customer passbook, as applicable.
Secures appropriate approval for transactions beyond Teller's Limit.- Release of TD proceeds for pre-termination or maturity.
No cheques shall be left unattended, including deposit slips/acknowledgement receipts.
- Safekeeping of cheques on hand in a secured manner during the branch banking hours.
End-Of-Day (EOD) balancing of cheques vs postings made in the CBS.- Prepares the EOD Report, segregating cheques deposited to Depository Bank, awaiting clearing and cheques received from the customer after clearing cut off, for deposit the following day.
Generates EOD report of all postings made for the day and submits the same to Accounting and Reconciliation Unit.
- Safekeeps the cheques received after clearing cut off in a fire-proof cabinet/vault, under joint custody.
Deposits the cheques, received the previous banking day, to the Depository Bank. Safekeeps the deposit slip.- Validates if cheques deposited the previous day have been cleared.
Posts entries to recognize cheque clearing, available to the customer's account.
- All customer transaction records shall be filed on the day of transaction.
All files shall be safekept in the designated filing cabinet of the Teller and shall be within the retention period.- Ensure completion of tasks assigned within the agreed turnaround-time.
Other processes that may arise related to Teller Services
- Timely reports concerns identified and possible issues that might have impact to branch operations.
Acts as reliever when somebody goes on leave based on the relief arrangement within the team.- Organizes team files (soft and hard copy) and adheres to the record retention policy.
Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.- Participates in Business Continuity Plan (BCP) Activities.
Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
Assists in combatting money laundering by ensuring processes required are in place.- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
Strict adherence to company's policies and code of conduct.
University degree on Banking & Finance, or any related Business Course
- With at least 3 years of related/relevant experience in a banking industry
Strong knowledge and experience in teller services or branch operations- Sufficient knowledge of BSP regulations
Good communication skills
- Problem-solving skills in a well-structured manner
Ability to work with different culture, race, or ethnic group.- Can work independently with minimal supervision.
Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
Keen attention to details- Organize, innovative and results oriented.
Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
Job Type: Full-time
Benefits:
Health insurance
Schedule: Monday to Friday
Supplemental pay types:
Education:
Experience:
- Banking/Teller: 3 years (Preferred)
Location:
Willingness to travel:
* 100% (Preferred)
