Qualifications- Knowledgeable in MS Office (Word, Excel, PowerPoint)
Good interpersonal skills (verbal communication, listening skills, assertiveness)- Able to do the job function well even in extreme work pressure
Willing to do overtime work during weekdays and/or weekends from time to time
- College undergraduates and SHS graduates are welcome provided that they can comply on the requirements (Copy of Grades/TOR, Diploma/Proof of Previous Graduation, COE, NBI, & Medical)
Must be residing near Makati City.
Graduate with any bachelor's Courses, Vocational Courses, or SHS Graduate Telesales/Customer Service Experience
- Responsible for achieving channel and campaign targets through telemarketing callouts.
- Promote the Better Banking experience to all customers of the bank by offering various sales and marketing products, promotions, services and programs.
- DUTIES AND RESPONSIBILITIES:
Persuasive Communication Skills
- Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process application or requests
Quality Orientation
- Ensure completeness, accuracy and consistency of client information via system access, dialer tools and quality control measures to achieve on-time and proper processing of applications/ requests and preventing customer complaints Understanding and
Application of Compliance and Regulatory Guidelines
- Adhere to company rules and regulations using manuals, handbooks and memos pertaining to compliance to the policies and procedures based on the bank's guidelines
Performs other related tasks which may be assigned from time to time.
Job Type: Full-time
Benefits:Schedule: Monday to Friday
Supplemental pay types:
Overtime pay
Ability to commute/relocate:
Makati City: Reliably commute or planning to relocate before starting work (Preferred)
