Telemarketing Staff (Client Service)

Job Expectations:

• Position Type: Experienced/Individual Contributor

Employment Type: Full-Time; Permanent (Direct Hire)

Work Setup & Location: Onsite - Alabang, Muntinlupa CityWork Schedule: M-F, Day Shift

• Industry: Insurance Industry

• Benefits:

14th Month Pay

• HMO with 2 Free Dependents

Medical Allowance/Reimbursement

• Performance Bonus

Christmas Cash Gift

• 15 SL and VL

Leave Conversion

• About the Job:

Join our client team as a Client Service Staff, where you'll engage potential customers through outbound calls, offering a range of insurance products. Become an expert on our client offerings, exceed sales targets, and ensure adherence to quality standards while staying updated on market trends to provide optimal customer service. Ready to learn more Apply now!

• Responsibilities:

Making outbound calls to potential customers and pitching general insurance products like Travel, Motor, Critical Illness, etc.

• Get well-versed with all the products, benefits, offerings, and unique selling points.

Ask pertinent questions to understand the customer requirements and pitch relevant products.

• Use calling scripts to provide information about products features, pricing, and present benefits.

Close sales and lead customers through the purchasing process.

• Keep a record of every customer interaction and ensure adherence to each sales follow-up.

Ensure complete adherence to calling and quality SOPs.

• Meet and exceed sales targets set by the organization.

Stay updated with market trends to better serve customers.

• Required Qualifications:

Bachelor's Degree in any related field.

• Proven experience as a Telemarketer or in a similar sales role.

Manage customer rejection effectively.

• Preferred Qualifications:

Experience in direct sales, particularly in selling insurance products, is a plus.

• Proficient in basic computer skills.

Ability to work in a fast-paced environment.

• Demonstrated persistence and a results-driven approach.

Proficiency in the English language.

• About the Client:

Our client is dedicated to emerging as the foremost customer-centric provider of general insurance across South East Asia.

Job Types: Full-time, Permanent

Pay: Php16,

• 00 - Php20,000.00 per month
  
  Benefits:
• Additional leave

Health insurance

• Life insurance

Opportunities for promotion

• Pay raise

Schedule:

• 8 hour shift

Day shift

• Monday to Friday

Supplemental Pay:

• 13th month salary

Performance bonus

Ability to commute/relocate:

• Muntinlupa City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Telemarketing: 1 year (Required)

Customer Service: 1 year (Preferred)

Language:

English (Preferred)