InsBOSS (Insurance Back Office Solution Systems) is an insurance industry focused back-office company. We help insurance brokerages and agencies with their daily insurance back-office tasks by providing Insurance Virtual Assistants Specialists who are highly-trained with US Property & Casualty Insurance. Trained by a New York Licensed Insurance Broker and Commercial lines Insurance Underwriter with over 11 years of insurance experience, these virtual assistants undergo over 160 hours of training on the basic of US P&C insurance which eliminates the need for our clients to train them on insurance jargon. Our head office is based in Long Island, New York, while Virtual Assistants operations is in Manila, Philippines. MISSION To create freedom of time, energy, & money for business owners because - Your FREEDOM is our Business. VISION Freedom for every life we touch. VALUE PROPOSITION - As a TRUE PARTNER, we treat your business as ours. We believe that your success is our success. - To help you succeed, we are FLEXIBLE to your needs. We develop a customized service just for you. - You get the whole InsBOSS Family as your back-office support, not just your Virtual Assistant, providing you freedom of time, energy & money. Learn more about InsBOSS Virtual Assistant. Schedule an online presentation with our Client Relationship Managers. To make an inquiry, visit our website: www.insboss.net #insurance #insurancevirtualassistant #virtualassistant #usinsurance #propertyandcasualtyinsurance #virtualassistantservices #insuranceindustry
The Role
You Will Be Responsible For
- Follow prepared sales script to provide accurate information about a products price, features and benefits
- Transfer potential leads
- Answer customer information about products/services
- Keep track of customers that have been contacted and those who do not want to be contacted in the future
- Follow up on previous customers for potential sales
- Maintain records of customer contacts
- Complete customer surveys to obtain information about potential customers
- Outperform assigned quotas for daily call volume and weekly sales
Ideal Profile
- At least 6 months to 2 years experience of Customer Service, Sales support, or Telemarketing Experience
- You are organised and have good interpersonal skills.
- You can work with minimal supervision and multi-task effectively.
- You have good computer skills ( MS Word, Excel, Powerpoint).
- You pay strong attention to detail and deliver work that is of a high standard
- You are highly goal driven and work well in fast paced environments
- You are a strong networker & relationship builder
What's on Offer
- A role that offers a breadth of learning opportunities
- Great work culture
