Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.- Follow prepared sales script to provide accurate information about a products price, features and benefits
Know the company products, services, policies, and procedures to effectively address customer inquiries during training period.
- Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs
Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy- Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs
Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
- Meet or exceed projected weekly and monthly sales goals
Job Type: Full-time
Pay: Php
- 00 per day
Benefits: - Pay raise
Schedule:
Supplemental Pay:
Experience:
- Telemarketing: 1 year (Preferred)
Language:
- Tagalog and English (Preferred)
Willingness to travel:
* 100% (Preferred)