Manager Customer Conversations across all support Channels (In-store,online and via phone)- Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support
Proactive take steps to enhance the customer experience
- Share relevant customer feedback to help us improve our offerings
Evaluate our customer support processes, devise improvements, measure results, and iterate.- Report on key customer service metrics and identify noteworthy trends
Willing to be assigned at Balintawak Quezon City
Job Types: Full-time, Permanent
Pay: Php18,
- 00 - Php20,000.00 per month
Benefits: - Opportunities for promotion
Promotion to permanent employee
Schedule:Supplemental Pay: Overtime pay
Application Question(s):
- Willing to attend face to face interview at Balintawak Quezon City
Education:
Experience:
- Telemarketer: 1 year (Required)
Language:
Willingness to travel:
* 100% (Required)
