Collection AdvisorResponsible for managing and pursuing overdue accounts to recover and resolved outstanding debts.
- Collection Advisor Responsibilities:
Regular monitoring customer accounts to identify overdue payments.
- Review and analyze customer accounts to understand the payment history and outstanding balances.
Initiate contact with customers through call to discuss their outstanding debts, payment options, and arrangements.- Utilize skip tracing techniques to locate individuals or businesses with hard-to-find contact information.
- Collection Advisor Requirements:
Proven experience as a Collection Specialist or similar role.- Knowledge of billing procedures and collection techniques (e.g., skip tracing)
Proficiency in computer applications, including databases and Microsoft Office.
- Comfortable working with targets.
Patience and ability to manage stress.- Strong negotiation and communication skills.
Excellent problem-solving abilities and attention to detail.
- Open for High school diploma; Associate's/Bachelor's degree is a plus
- Compensation is negotiable based on experience.
Job Type: Full-time
Benefits:
Opportunities for promotion Promotion to permanent employee
Schedule:
Supplemental pay types:
Performance bonus
Ability to commute/relocate:- Quezon City: Reliably commute or planning to relocate before starting work (Preferred)
Education:Experience:
Collection: 1 year (Preferred)
