Why Ryan
- Flexible Work Environment
- Award-Winning Culture
- World-Class Benefits and Compensation
- Accelerated Career Path
- Community Outreach
- Mentorship Opportunities
- Wellness-Centric Benefits
This role works with various levels within Global Shared Services and Service Delivery to execute initiatives established by the President of the respective Division.
This role will be part of a cross functional team whose purpose is to own and advance the enterprise governance model, drive process improvement at a scale so the enterprise optimizes its technology and talent investments and deliver game changing business outcomes as efficiently and effectively as possible.
Duties and Responsibilities as they align to Ryan's Key Results
People
- Create a positive team member experience
- Strong time management, organizational, planning and prioritization skills.
- Ability to operate effectively both independently and within a team.
Client
- Engage in the development and production of enterprise-wide policies, standards, procedures, and related supporting documentation
- Interact with subject matter experts, executives, and business partners to ensure alignment with legal and compliance requirements and produce accurate and clear policies and communications
- Manage multiple writing projects with tight deadlines
Value
- Ensure consistency, superior level of accuracy, and outstanding grammar and style in policy and procedure documentation
- Adhere to internal Style Guide to ensure consistency and alignment with prescribed company style standards
- Analyze, write, edit, and publish policies and procedures with outstanding level of grammatical and stylistic accuracy and consistency
- Create professional in-depth process maps to support thorough procedure development
- Other duties and projects as assigned.
Education And Experience
- Bachelor's degree, preferably with a focus on English, writing, or communications
- 3+ years of user documentation or technical writing experience
- Excellent communication (verbal and written), attention to detail, time management and organizational skills
- Ability to bring cross functional teams together to complete documentation requirements, including creation, review, approval, and publications
- Experience and working knowledge with content management systems
- Knowledge of simplified technical English
- Expertise in Microsoft Manual of Style and other prescribed style guides
- Excellent problem-solving abilities and organizational / time management skills, with the ability to multi-task productively
Computer Skills
To perform this job successfully, an individual must be proficient in Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research. Working knowledge of Adobe Suite, desktop publishing, and graphic design is desirable.
Certificates And Licenses
Valid driver's license required.
Supervisory Responsibilities
This position has no direct reports.
Work Environment
- Standard indoor working environment.
- Long periods of sitting while working at computer.
- Occasional long periods of standing.
- Must be able to lift, carry, push, or pull up to 30 lbs.
- Position requires regular interaction with employees and vendors both in person and via e-mail and telephone.
- Independent travel requirement: up to 25%.
Equal Opportunity Employer: disability/veteran 
