Technical Writer

Qualifications:

-Bachelor's graduate

-2 to 5 years of experience as a Technical Writer or in a similar role, preferably in a technology-driven company.

• Technical Skills:

- 2 to 5 years of experience with documentation tools (e.g., MadCap Flare, Adobe FrameMaker, MS Word).

-2 to 5 years of experience with programming languages, APIs, and software development lifecycle (SDLC).

- 2 to 5 years of experience with content management systems (CMS) and version control systems (e.g., Git).

-2 to 5 years of experience with Agile methodologies

-2 to 5 years of experience in a specific domain such as IT Service Management, Distributed Computing, Cloud Computing, Cybersecurity, or Enterprise software, IT Asset Management principles

-Knowledge of UX/UI principles

Writing Skills: Excellent written and verbal communication skills with a strong command of the English language.

Attention to Detail: Exceptional attention to detail and ability to organize complex information.

Problem-Solving: Strong analytical and problem-solving skills to identify issues and propose solutions.

Team Player: Ability to work collaboratively in a fast-paced environment while managing multiple projects.

• Job Description

- Documentation Creation: Develop, write, and edit technical documentation, including user manuals, developer guides, API documentation, installation guides, and system operations.

-Content Simplification: Translate complex technical concepts and instructions into clear, concise, and understandable content for a non-technical audience.

-Collaboration: Work closely with product teams, subject matter experts (SMEs), and engineers to gather necessary information and ensure accuracy in documentation.

Content Management: Maintain and update documentation as new features are developed or changes are made to existing products.

-User Research: Conduct interviews with users and developers to better understand the user experience and create more intuitive documentation.

-Standards and Style Guides: Adhere to and help establish documentation standards and style guides to ensure consistency and quality across all materials.

-Review and Edit: Review and edit content created by other team members for clarity, grammar, and technical accuracy.

Tools and Software: Use content management systems (CMS), document creation tools, and other relevant software to manage and publish documentation.

Job Type: Full-time

Benefits:

• Health insurance

Life insurance

• Opportunities for promotion

Promotion to permanent employee
Schedule:

• 8 hour shift

Day shift

• Monday to Friday

Supplemental Pay:
13th month salary